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Nero Express (10) Stopped Working

After a successful Burn Process has completed, selecting "New Project" ALWAYS results in message "Nero Express Has Stopped Working".
Nero Express re-starts and continues OK, but this is rather annoying.
Nero Express version is 10.6.10800.6.100
OS is Windows 7 Home Premium SP1 (64 bit)
Screenshots attached
Is there a solution to this?

2 people have
this problem
+1
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  • Hi Dave-

    Please go here-

    C:\Users\"user name"\AppData\Roaming\Nero\Nero 10\Nero Burning ROM

    There should be a NeroHistory.log file. Open it and copy\paste the contents here.
  • (some HTML allowed)
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  • Wither 1

    There is no option to transfer the file on this forum post, and your email states "don't reply to this email".
    The only option on this forum seems to be to upload image file, and not text file.
    Could you please advise how to transfer the log file to you?

    Thank
    Dave
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  • In the e-mail notifications, you would normally just click on the topic of the thread. There is an option to "review reply" but for some reason this option quit working about 6 months ago on my two systems with IE.

    As I said, open the log file and copy/paste the contents here. You can't attach it to a post as we could in the old forum.
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  • What version of Nero Express exactly (see about box)?
  • (some HTML allowed)
    How does this make you feel?
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  • Wither 1,

    I performed some tests on 29/11/2014 to re-produce the problem.....

    FIRST PASS:

    Select-> MUSIC -> AUDIO CD & add files
    Start burn process at 23:42:xx
    On screen Log display shows:
    burn started at 11:43:03 (pm)
    burn completed at 11:44:33 (pm)

    Clicked NEXT at 23:45:25

    Selected NEW PROJECT -> MUSIC -> AUDIO CD at 23:47:00

    Received message “Nero Stopped Working”

    Nero re-started at 23:47:40

    SECOND PASS:

    Select-> MUSIC -> AUDIO CD & add files
    Start burn process at 23:49:40
    On screen Log display shows:
    burn started at 11:49:46 (pm)
    burn completed at 11:50:48 (pm)

    Clicked NEXT

    Selected NEW PROJECT -> MUSIC -> AUDIO CD at 23:52:20

    Received message “Nero Stopped Working”

    Nero re-started at 23:53:10
    -------------------------------------------------------------------------------
    As requested, the log file for the time period follows ........

    >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>

    9X03-019K-9L4H-9Z9M-MC7W-XZUM-****-****

    Windows 7 6.1
    AMD64
    Wow64Process
    Nero Version: 10.6.6.100
    Internal Version: 10,6,6,100
    (Nero Express)
    Recorder: Version: 1.00 - HA 1 TA 1 - 10.6.6.100
    Adapter driver: HA 1
    Drive buffer : 2048kB
    Bus Type : via Inquiry data
    Connected to MMC as unknown drive with class-nr : 1
    Drive is autodetected - recorder class: Std. MMC recorder
    CD-ROM: Version: 1.00 - HA 1 TA 1 - 10.6.6.100
    Adapter driver: HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : HDS722020ALA330 RSD HUA iaStor Port 0 ID 0 DMA: On
    CdRomPeripheral : hp CDDVDW TS-T633PN iaStor Port 0 ID 1 DMA: Off
    CdRomPeripheral : Audials Tunebite CD-R 1.00 rsvcdwdr Port 1 ID 0 DMA: Off

    === CDRom-Device-Map ===
    hp CDDVDW TS-T633PN E: CdRom0
    Audials Tunebite CD-R G: CdRom1
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    BUFE : 0
    Physical memory : 3895MB (3988596kB)
    Free physical memory: 1197MB (1226620kB)
    Memory in use : 69 %
    Uncached PFiles: 0x0
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    29.11.2014
    Audio CD
    23:42:51 #1 Text 0 File SCSIPTICommands.cpp, Line 464
    LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    23:42:52 #2 CDADOC -1 File Cdadoc.cpp, Line 1737
    Audio item log info:
    Audio document burn settings:
    =============================
    Burn mode: DAO,
    CD Text: On,
    Cache disk or network files: No,
    Cache small files: No,
    Cache files smaller than 65536 bytes.
    Audio Multisession: No
    List of audio tracks:
    =====================
    Track 01: Length: 05:17.03, Pause frames: 150, Filters: 0, Name: 'Anna Funder - Stasiland Part 1 01, Chapter 03.mp3'.
    Track 02: Length: 05:54.49, Pause frames: 000, Filters: 0, Name: 'Anna Funder - Stasiland Part 1 01, Chapter 01.mp3'.
    Track 03: Length: 06:23.67, Pause frames: 000, Filters: 0, Name: 'Anna Funder - Stasiland Part 1 01, Chapter 02.mp3'.
    Total size: 17:37.44

    23:42:52 #3 Text 0 File Burncd.cpp, Line 3261
    Audials Tunebite CD-R
    Buffer underrun protection activated

    23:42:52 #4 Text 0 File AudioCompilationImpl.cpp, Line 838
    DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1)
    DRM: Beginning burn process.

    23:42:52 #5 Text 0 File Burncd.cpp, Line 3591
    Turn on Disc-At-Once, using CD-R/RW media

    23:42:52 #6 Text 0 File DlgWaitCD.cpp, Line 314
    [G: Tunebite CD-R ] Last possible write address on media: 359844
    Last address to be written: 79168

    23:42:52 #7 Text 0 File DlgWaitCD.cpp, Line 326
    [G: Tunebite CD-R ] Write in overburning mode: NO (enabled: CD)

    23:42:53 #8 Text 0 File DlgWaitCD.cpp, Line 2917
    Recorder: Audials Tunebite CD-R;
    CDR code: 00 97 27 06; OSJ entry from: DIGITAL STORAGE TECHNOLOGY CO.,LTD
    ATIP Data: ?

    23:42:53 #9 Text 0 File DlgWaitCD.cpp, Line 499
    [G: Tunebite CD-R ] >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    23:42:53 #10 Text 0 File ThreadedTransferInterface.cpp, Line 861
    Setup items (after recorder preparation)
    0: TRM_AUDIO_NOPRE (Anna Funder - Stasiland Part 1 01, Chapter 03.mp3)
    2 indices, index0 (150) not provided
    original disc pos #0 + 23778 (23778) = #23778/5:17.3
    relocatable, disc pos for caching/writing not required/not required
    -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 23778 blocks [G: Audials Tunebite CD-R]
    1: TRM_AUDIO_NOPRE (Anna Funder - Stasiland Part 1 01, Chapter 01.mp3)
    2 indices, index0 (0) not provided
    original disc pos #0 + 26599 (26599) = #26599/5:54.49
    relocatable, disc pos for caching/writing not required/not required
    -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 26599 blocks [G: Audials Tunebite CD-R]
    2: TRM_AUDIO_NOPRE (Anna Funder - Stasiland Part 1 01, Chapter 02.mp3)
    2 indices, index0 (0) not provided
    original disc pos #0 + 28792 (28792) = #28792/6:23.67
    relocatable, disc pos for caching/writing not required/not required
    -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 28792 blocks [G: Audials Tunebite CD-R]
    --------------------------------------------------------------

    23:42:53 #11 Text 0 File ThreadedTransferInterface.cpp, Line 1077
    Prepare [G: Audials Tunebite CD-R] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 3: Idx 0 Idx 1 Next Trk
    1: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 0 352800 56278656, ISRC ""
    2: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 56278656 56278656 118839504, ISRC ""
    3: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 118839504 118839504 186558288, ISRC ""
    DAO layout:
    ===========
    ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
    -150 | lead-in | 0 | 0x01 | 0 | 0 | 0x00
    -150 | 1 | 0 | 0x21 | 0 | 0 | 0x00
    0 | 1 | 1 | 0x21 | 23778 | 0 | 0x00
    23778 | 2 | 0 | 0x21 | 0 | 0 | 0x00
    23778 | 2 | 1 | 0x21 | 26599 | 23778 | 0x00
    50377 | 3 | 0 | 0x21 | 0 | 0 | 0x00
    50377 | 3 | 1 | 0x21 | 28792 | 50377 | 0x00
    79169 | lead-out | 1 | 0x01 | 0 | 0 | 0x00
    MediaType: CD-R

    23:43:03 #12 Text 0 File SCSIPTICommands.cpp, Line 277
    Error on LockVolume: Access is denied.

    23:43:03 #13 Text 0 File Burncd.cpp, Line 4429
    Caching options: cache CDRom or Network-No, small files-No ( ON

    23:43:03 #20 Text 0 File MMC.cpp, Line 17830
    CueData, Len=48
    21 00 00 41 00 00 00 00
    21 01 00 00 00 00 00 00
    21 01 01 00 00 00 02 00
    21 02 01 00 00 05 13 03
    21 03 01 00 00 0b 0d 34
    01 aa 01 01 00 11 25 2c

    23:43:03 #21 Text 0 File ThreadedTransfer.cpp, Line 273
    Pipe memory size 83836800

    23:43:04 #22 SPTI -31 File SCSIPassThrough.cpp, Line 224
    CdRom1: SCSIStatus(x00) WinError(87) NeroError(-31)
    CDB Data: 0x2A 00 FF FF D2 9D 00 02 AA 00
    Sense Key: 0x00 (KEY_NO_SENSE)
    Sense Code: 0x00
    Sense Qual: 0x00
    Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00
    Buffer x04aacbc0: Len xffc0
    0x20 00 00 00 00 07 11 25 1C 37 10 20 0C 12 00 2E
    0x0B 22 38 2E 08 02 07 39 20 00 00 01 03 03 08 39
    0x0B 33 04 31 0B 33 04 34 08 03 08 33 0E 27 26 1F

    23:43:04 #23 SPTI -31 File SCSIPassThrough.cpp, Line 224
    CdRom1: SCSIStatus(x00) WinError(87) NeroError(-31)
    CDB Data: 0x2A 00 FF FF D2 9D 00 02 AA 00
    Sense Key: 0x00 (KEY_NO_SENSE)
    Sense Code: 0x00
    Sense Qual: 0x00
    Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00
    Buffer x0820f7c0: Len xffc0
    0x20 00 00 00 00 07 11 25 1C 37 10 20 0C 12 00 2E
    0x0B 22 38 2E 08 02 07 39 20 00 00 01 03 03 08 39
    0x0B 33 04 31 0B 33 04 34 08 03 08 33 0E 27 26 1F

    23:43:04 #24 Text 0 File MMC.cpp, Line 19594
    Writer-Buffer for 㩇䄠摵慩獬吠湵扥瑩⁥䑃刭アパート reduced to 32768Bytes

    23:43:04 #25 SPTI -1065 File SCSIPassThrough.cpp, Line 224
    CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1065)
    CDB Data: 0x5C 00 00 00 00 00 00 00 0C 00
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x20
    Sense Qual: 0x00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 20
    Buffer x04a924c0: Len xc

    23:43:04 #26 SPTI -1065 File SCSIPassThrough.cpp, Line 224
    CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1065)
    CDB Data: 0x5C 00 00 00 00 00 00 00 0C 00
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x20
    Sense Qual: 0x00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 20
    Buffer x04a924c0: Len xc

    23:43:04 #27 SPTI -1065 File SCSIPassThrough.cpp, Line 224
    CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1065)
    CDB Data: 0x5C 00 00 00 00 00 00 00 0C 00
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x20
    Sense Qual: 0x00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 20
    Buffer x04a924c0: Len xc

    23:43:05 #28 SPTI -1065 File SCSIPassThrough.cpp, Line 224
    CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1065)
    CDB Data: 0x5C 00 00 00 00 00 00 00 0C 00
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x20
    Sense Qual: 0x00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 20
    Buffer x04a924c0: Len xc

    23:43:05 #29 SPTI -1065 File SCSIPassThrough.cpp, Line 224
    CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1065)
    CDB Data: 0x5C 00 00 00 00 00 00 00 0C 00
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x20
    Sense Qual: 0x00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 20
    Buffer x04a924c0: Len xc

    23:43:05 #30 SPTI -1065 File SCSIPassThrough.cpp, Line 224
    CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1065)
    CDB Data: 0x5C 00 00 00 00 00 00 00 0C 00
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x20
    Sense Qual: 0x00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 20
    Buffer x04a924c0: Len xc

    23:43:05 #31 SPTI -1065 File SCSIPassThrough.cpp, Line 224
    CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1065)
    CDB Data: 0x5C 00 00 00 00 00 00 00 0C 00
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x20
    Sense Qual: 0x00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 20
    Buffer x04a924c0: Len xc

    23:43:05 #32 SPTI -1065 File SCSIPassThrough.cpp, Line 224
    CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1065)
    CDB Data: 0x5C 00 00 00 00 00 00 00 0C 00
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x20
    Sense Qual: 0x00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 20
    Buffer x04a924c0: Len xc

    23:43:05 #33 SPTI -1065 File SCSIPassThrough.cpp, Line 224
    CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1065)
    CDB Data: 0x5C 00 00 00 00 00 00 00 0C 00
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x20
    Sense Qual: 0x00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 20
    Buffer x04a924c0: Len xc

    23:43:05 #34 SPTI -1065 File SCSIPassThrough.cpp, Line 224
    CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1065)
    CDB Data: 0x5C 00 00 00 00 00 00 00 0C 00
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x20
    Sense Qual: 0x00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 20
    Buffer x04a924c0: Len xc

    23:44:33 #35 Text 0 File WriterStatus.cpp, Line 244
    start writing Lead-Out at LBA 79169 (13541h), length 0 blocks

    23:44:33 #36 PHASE 37 File dlgbrnst.cpp, Line 1857
    Burn process completed successfully at 48x (7,200 KB/s)

    23:44:33 #37 Text 0 File AudioCompilationImpl.cpp, Line 863
    DRM: DRM burn session terminated.

    23:44:33 #38 Text 0 File AudioCompilationImpl.cpp, Line 892
    DRM: Closing entire DRM handling. Bye.

    23:44:33 #39 Text 0 File SCSIPTICommands.cpp, Line 301
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    23:44:33 #40 Text 0 File Cdrdrv.cpp, Line 11877
    DriveLocker: UnLockVolume completed

    23:44:33 #41 Text 0 File SCSIPTICommands.cpp, Line 464
    UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    23:44:33 #42 Text 0 File SCSIPTICommands.cpp, Line 251
    SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

    ====== *** Nero Burning ROM, History File *** ======

    9X03-019K-9L4H-9Z9M-MC7W-XZUM-****-****

    Windows 7 6.1
    AMD64
    Wow64Process
    Nero Version: 10.6.6.100
    Internal Version: 10,6,6,100
    (Nero Express)
    Recorder: Version: 1.00 - HA 1 TA 1 - 10.6.6.100
    Adapter driver: HA 1
    Drive buffer : 2048kB
    Bus Type : via Inquiry data
    Connected to MMC as unknown drive with class-nr : 1
    Drive is autodetected - recorder class: Std. MMC recorder
    CD-ROM: Version: 1.00 - HA 1 TA 1 - 10.6.6.100
    Adapter driver: HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : HDS722020ALA330 RSD HUA iaStor Port 0 ID 0 DMA: On
    CdRomPeripheral : hp CDDVDW TS-T633PN iaStor Port 0 ID 1 DMA: Off
    CdRomPeripheral : Audials Tunebite CD-R 1.00 rsvcdwdr Port 1 ID 0 DMA: Off

    === CDRom-Device-Map ===
    hp CDDVDW TS-T633PN E: CdRom0
    Audials Tunebite CD-R G: CdRom1
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    BUFE : 0
    Physical memory : 3895MB (3988596kB)
    Free physical memory: 1187MB (1215724kB)
    Memory in use : 69 %
    Uncached PFiles: 0x0
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    29.11.2014
    Audio CD
    23:49:40 #1 Text 0 File SCSIPTICommands.cpp, Line 464
    LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    23:49:41 #2 CDADOC -1 File Cdadoc.cpp, Line 1737
    Audio item log info:
    Audio document burn settings:
    =============================
    Burn mode: DAO,
    CD Text: On,
    Cache disk or network files: No,
    Cache small files: No,
    Cache files smaller than 65536 bytes.
    Audio Multisession: No
    List of audio tracks:
    =====================
    Track 01: Length: 06:59.06, Pause frames: 150, Filters: 1, Name: 'Anna Funder - Stasiland Part 1 01, Chapter 05.mp3'.
    Track 02: Length: 04:39.61, Pause frames: 150, Filters: 1, Name: 'Anna Funder - Stasiland Part 1 01, Chapter 04.mp3'.
    Total size: 11:42.67

    23:49:41 #3 Text 0 File Burncd.cpp, Line 3261
    Audials Tunebite CD-R
    Buffer underrun protection activated

    23:49:41 #4 Text 0 File AudioCompilationImpl.cpp, Line 838
    DRM: StartDrmRecording(RealRec:1, ImageRec:0, Copies:1)
    DRM: Beginning burn process.

    23:49:41 #5 Text 0 File Burncd.cpp, Line 3591
    Turn on Disc-At-Once, using CD-R/RW media

    23:49:42 #6 Text 0 File DlgWaitCD.cpp, Line 314
    [G: Tunebite CD-R ] Last possible write address on media: 359844
    Last address to be written: 52566

    23:49:42 #7 Text 0 File DlgWaitCD.cpp, Line 326
    [G: Tunebite CD-R ] Write in overburning mode: NO (enabled: CD)

    23:49:42 #8 Text 0 File DlgWaitCD.cpp, Line 2917
    Recorder: Audials Tunebite CD-R;
    CDR code: 00 97 27 06; OSJ entry from: DIGITAL STORAGE TECHNOLOGY CO.,LTD
    ATIP Data: ?

    23:49:42 #9 Text 0 File DlgWaitCD.cpp, Line 499
    [G: Tunebite CD-R ] >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    23:49:42 #10 Text 0 File ThreadedTransferInterface.cpp, Line 861
    Setup items (after recorder preparation)
    0: TRM_AUDIO_NOPRE (Anna Funder - Stasiland Part 1 01, Chapter 05.mp3)
    2 indices, index0 (150) not provided
    original disc pos #0 + 31431 (31431) = #31431/6:59.6
    relocatable, disc pos for caching/writing not required/not required
    -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 31431 blocks [G: Audials Tunebite CD-R]
    1: TRM_AUDIO_NOPRE (Anna Funder - Stasiland Part 1 01, Chapter 04.mp3)
    2 indices, index0 (150) not provided
    original disc pos #0 + 20986 (20986) = #20986/4:39.61
    relocatable, disc pos for caching/writing not required/not required
    -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 20986 blocks [G: Audials Tunebite CD-R]
    --------------------------------------------------------------

    23:49:42 #11 Text 0 File ThreadedTransferInterface.cpp, Line 1077
    Prepare [G: Audials Tunebite CD-R] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 2: Idx 0 Idx 1 Next Trk
    1: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 0 352800 74278512, ISRC ""
    2: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 74278512 74631312 123990384, ISRC ""
    DAO layout:
    ===========
    ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
    -150 | lead-in | 0 | 0x01 | 0 | 0 | 0x00
    -150 | 1 | 0 | 0x21 | 0 | 0 | 0x00
    0 | 1 | 1 | 0x21 | 31431 | 0 | 0x00
    31431 | 2 | 0 | 0x21 | 0 | 0 | 0x00
    31581 | 2 | 1 | 0x21 | 20986 | 31581 | 0x00
    52567 | lead-out | 1 | 0x01 | 0 | 0 | 0x00
    MediaType: CD-R

    23:49:42 #12 PHASE 9 File dlgbrnst.cpp, Line 1857
    Prepare audio writing

    23:49:46 #13 PHASE 12 File dlgbrnst.cpp, Line 1857
    Finishing

    23:49:46 #14 Text 0 File SCSIPTICommands.cpp, Line 251
    SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

    23:49:46 #15 Text 0 File Burncd.cpp, Line 4429
    Caching options: cache CDRom or Network-No, small files-No ( ON

    23:49:47 #21 Text 0 File MMC.cpp, Line 17830
    CueData, Len=48
    21 00 00 41 00 00 00 00
    21 01 00 00 00 00 00 00
    21 01 01 00 00 00 02 00
    21 02 00 00 00 07 01 06
    21 02 01 00 00 07 03 06
    01 aa 01 01 00 0b 2a 43

    23:49:47 #22 Text 0 File ThreadedTransfer.cpp, Line 273
    Pipe memory size 83836800

    23:49:49 #23 SPTI -31 File SCSIPassThrough.cpp, Line 224
    CdRom1: SCSIStatus(x00) WinError(87) NeroError(-31)
    CDB Data: 0x2A 00 FF FF D2 9D 00 02 AA 00
    Sense Key: 0x00 (KEY_NO_SENSE)
    Sense Code: 0x00
    Sense Qual: 0x00
    Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00
    Buffer x08276180: Len xffc0
    0x20 00 00 00 00 05 11 25 1C 37 10 20 0C 22 00 32
    0x0E 12 3C 31 0C 17 11 0D 20 00 00 01 03 02 3C 31
    0x0D 02 00 32 00 05 0D 34 18 17 0D 29 1B 02 38 2F

    23:49:49 #24 SPTI -31 File SCSIPassThrough.cpp, Line 224
    CdRom1: SCSIStatus(x00) WinError(87) NeroError(-31)
    CDB Data: 0x2A 00 FF FF D2 9D 00 02 AA 00
    Sense Key: 0x00 (KEY_NO_SENSE)
    Sense Code: 0x00
    Sense Qual: 0x00
    Sense Area: 0x00 00 00 00 00 00 00 00 00 00 00 00 00
    Buffer x0837b9c0: Len xffc0
    0x20 00 00 00 00 05 11 25 1C 37 10 20 0C 22 00 32
    0x0E 12 3C 31 0C 17 11 0D 20 00 00 01 03 02 3C 31
    0x0D 02 00 32 00 05 0D 34 18 17 0D 29 1B 02 38 2F

    23:49:49 #25 Text 0 File MMC.cpp, Line 19594
    Writer-Buffer for 㩇䄠摵慩獬吠湵扥瑩⁥䑃刭アパート reduced to 32768Bytes

    23:49:49 #26 SPTI -1065 File SCSIPassThrough.cpp, Line 224
    CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1065)
    CDB Data: 0x5C 00 00 00 00 00 00 00 0C 00
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x20
    Sense Qual: 0x00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 20
    Buffer x081f1f40: Len xc

    23:49:49 #27 SPTI -1065 File SCSIPassThrough.cpp, Line 224
    CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1065)
    CDB Data: 0x5C 00 00 00 00 00 00 00 0C 00
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x20
    Sense Qual: 0x00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 20
    Buffer x081f1f40: Len xc

    23:49:49 #28 SPTI -1065 File SCSIPassThrough.cpp, Line 224
    CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1065)
    CDB Data: 0x5C 00 00 00 00 00 00 00 0C 00
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x20
    Sense Qual: 0x00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 20
    Buffer x081f1f40: Len xc

    23:49:49 #29 SPTI -1065 File SCSIPassThrough.cpp, Line 224
    CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1065)
    CDB Data: 0x5C 00 00 00 00 00 00 00 0C 00
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x20
    Sense Qual: 0x00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 20
    Buffer x081f1f40: Len xc

    23:49:49 #30 SPTI -1065 File SCSIPassThrough.cpp, Line 224
    CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1065)
    CDB Data: 0x5C 00 00 00 00 00 00 00 0C 00
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x20
    Sense Qual: 0x00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 20
    Buffer x081f1f40: Len xc

    23:49:49 #31 SPTI -1065 File SCSIPassThrough.cpp, Line 224
    CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1065)
    CDB Data: 0x5C 00 00 00 00 00 00 00 0C 00
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x20
    Sense Qual: 0x00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 20
    Buffer x081f1f40: Len xc

    23:49:49 #32 SPTI -1065 File SCSIPassThrough.cpp, Line 224
    CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1065)
    CDB Data: 0x5C 00 00 00 00 00 00 00 0C 00
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x20
    Sense Qual: 0x00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 20
    Buffer x081f1f40: Len xc

    23:49:49 #33 SPTI -1065 File SCSIPassThrough.cpp, Line 224
    CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1065)
    CDB Data: 0x5C 00 00 00 00 00 00 00 0C 00
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x20
    Sense Qual: 0x00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 20
    Buffer x081f1f40: Len xc

    23:49:49 #34 SPTI -1065 File SCSIPassThrough.cpp, Line 224
    CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1065)
    CDB Data: 0x5C 00 00 00 00 00 00 00 0C 00
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x20
    Sense Qual: 0x00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 20
    Buffer x081f1f40: Len xc

    23:49:49 #35 SPTI -1065 File SCSIPassThrough.cpp, Line 224
    CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1065)
    CDB Data: 0x5C 00 00 00 00 00 00 00 0C 00
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x20
    Sense Qual: 0x00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 20
    Buffer x081f1f40: Len xc

    23:50:48 #36 Text 0 File WriterStatus.cpp, Line 244
    start writing Lead-Out at LBA 52567 (CD57h), length 0 blocks

    23:50:48 #37 PHASE 37 File dlgbrnst.cpp, Line 1857
    Burn process completed successfully at 48x (7,200 KB/s)

    23:50:48 #38 Text 0 File AudioCompilationImpl.cpp, Line 863
    DRM: DRM burn session terminated.

    23:50:48 #39 Text 0 File AudioCompilationImpl.cpp, Line 892
    DRM: Closing entire DRM handling. Bye.

    23:50:48 #40 Text 0 File SCSIPTICommands.cpp, Line 301
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    23:50:48 #41 Text 0 File Cdrdrv.cpp, Line 11877
    DriveLocker: UnLockVolume completed

    23:50:48 #42 Text 0 File SCSIPTICommands.cpp, Line 464
    UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    23:50:48 #43 Text 0 File SCSIPTICommands.cpp, Line 251
    SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

    ====== *** Nero Burning ROM, History File *** ======

    ________________________________________________________

    Jens, Nero Express version is 10.6.10800.6.100
  • (some HTML allowed)
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  • Yes. In this case it's a virtual disc, but all files are OK
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  • No, I mean a virtual CD-R drive. ..... Audial Tunebite CD-R. This simulates a 700Mb CD.drive

    I have just performed test writing to Image Recorder, and get exactly the same messages.

    Pass 1:
    Burn started 18:11
    Burn Completed 18:12

    Clicked NEXT

    Selected NEW PROJECT -> MUSIC -> AUDIO CD

    Received usual messages “Nero Stopped Working”.. "nero checking for Problems", "Nero trying to recover..."
    Nero re-started.

    Pass 2:
    Burn started 18:14
    Burn Completed 18:14

    Clicked NEXT

    Selected NEW PROJECT -> MUSIC -> AUDIO CD

    Received usual messages “Nero Stopped Working”.. "nero checking for Problems", "Nero trying to recover..."
    Nero re-started.
    ------------------------------------------------------------------------------------

    Both image files written OK

    -------------------------------------------------------------------------------------

    Nero Burning Log......

    9X03-019K-9L4H-9Z9M-MC7W-XZUM-****-****

    Windows 7 6.1
    AMD64
    Wow64Process
    Nero Version: 10.6.6.100
    Internal Version: 10,6,6,100
    (Nero Express)
    Recorder: Version: Not available - HA -1 TA 0 - 10.6.6.100
    Adapter driver: HA -1
    Drive buffer :
    CD-ROM: Version: 1.00 - HA 1 TA 1 - 10.6.6.100
    Adapter driver: HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : HDS722020ALA330 RSD HUA iaStor Port 0 ID 0 DMA: On
    CdRomPeripheral : hp CDDVDW TS-T633PN iaStor Port 0 ID 1 DMA: Off
    CdRomPeripheral : Audials Tunebite CD-R 1.00 rsvcdwdr Port 1 ID 0 DMA: Off

    === CDRom-Device-Map ===
    hp CDDVDW TS-T633PN E: CdRom0
    Audials Tunebite CD-R G: CdRom1
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    BUFE : 0
    Physical memory : 3895MB (3988596kB)
    Free physical memory: 1407MB (1440792kB)
    Memory in use : 63 %
    Uncached PFiles: 0x0
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    1.12.2014
    Audio CD
    18:11:52 #1 CDADOC -1 File Cdadoc.cpp, Line 1737
    Audio item log info:
    Audio document burn settings:
    =============================
    Burn mode: DAO,
    CD Text: On,
    Cache disk or network files: No,
    Cache small files: No,
    Cache files smaller than 65536 bytes.
    Audio Multisession: No
    List of audio tracks:
    =====================
    Track 01: Length: 05:54.49, Pause frames: 150, Filters: 0, Name: 'Anna Funder - Stasiland Part 1 01, Chapter 01.mp3'.
    Total size: 05:56.49

    18:11:52 #2 Text 0 File AudioCompilationImpl.cpp, Line 838
    DRM: StartDrmRecording(RealRec:0, ImageRec:1, Copies:1)
    DRM: Beginning burn process.

    18:11:52 #3 Text 0 File Burncd.cpp, Line 3591
    Turn on Disc-At-Once, using CD-R/RW media

    18:11:52 #4 Text 0 File DlgWaitCD.cpp, Line 314
    [ Image Recorder ] Last possible write address on media: 445499
    Last address to be written: 26598

    18:11:52 #5 Text 0 File DlgWaitCD.cpp, Line 326
    [ Image Recorder ] Write in overburning mode: NO (enabled: CD)

    18:11:52 #6 Text 0 File DlgWaitCD.cpp, Line 499
    [ Image Recorder ] >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    18:11:52 #7 Text 0 File ThreadedTransferInterface.cpp, Line 861
    Setup items (after recorder preparation)
    0: TRM_AUDIO_NOPRE (Anna Funder - Stasiland Part 1 01, Chapter 01.mp3)
    2 indices, index0 (150) not provided
    original disc pos #0 + 26599 (26599) = #26599/5:54.49
    relocatable, disc pos for caching/writing not required/not required
    -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 26599 blocks [Image Recorder]
    --------------------------------------------------------------

    18:12:11 #8 Text 0 File ThreadedTransferInterface.cpp, Line 1077
    Prepare [Image Recorder] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1: Idx 0 Idx 1 Next Trk
    1: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 0 352800 62913648, ISRC ""
    DAO layout:
    ===========
    ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
    -150 | lead-in | 0 | 0x01 | 0 | 0 | 0x00
    -150 | 1 | 0 | 0x21 | 0 | 0 | 0x00
    0 | 1 | 1 | 0x21 | 26599 | 0 | 0x00
    26599 | lead-out | 1 | 0x01 | 0 | 0 | 0x00
    MediaType: CD-R/RW

    18:12:11 #9 Text 0 File Burncd.cpp, Line 4429
    Caching options: cache CDRom or Network-No, small files-No ( start writing Lead-Out at LBA 26599 (67E7h), length 0 blocks

    18:12:13 #14 PHASE 66 File dlgbrnst.cpp, Line 1857
    Burn process completed successfully

    18:12:13 #15 Text 0 File AudioCompilationImpl.cpp, Line 863
    DRM: DRM burn session terminated.

    18:12:13 #16 Text 0 File AudioCompilationImpl.cpp, Line 892
    DRM: Closing entire DRM handling. Bye.

    ====== *** Nero Burning ROM, History File *** ======

    9X03-019K-9L4H-9Z9M-MC7W-XZUM-****-****

    Windows 7 6.1
    AMD64
    Wow64Process
    Nero Version: 10.6.6.100
    Internal Version: 10,6,6,100
    (Nero Express)
    Recorder: Version: Not available - HA -1 TA 0 - 10.6.6.100
    Adapter driver: HA -1
    Drive buffer :
    CD-ROM: Version: 1.00 - HA 1 TA 1 - 10.6.6.100
    Adapter driver: HA 1

    === Scsi-Device-Map ===
    DiskPeripheral : HDS722020ALA330 RSD HUA iaStor Port 0 ID 0 DMA: On
    CdRomPeripheral : hp CDDVDW TS-T633PN iaStor Port 0 ID 1 DMA: Off
    CdRomPeripheral : Audials Tunebite CD-R 1.00 rsvcdwdr Port 1 ID 0 DMA: Off

    === CDRom-Device-Map ===
    hp CDDVDW TS-T633PN E: CdRom0
    Audials Tunebite CD-R G: CdRom1
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    BUFE : 0
    Physical memory : 3895MB (3988596kB)
    Free physical memory: 1329MB (1361104kB)
    Memory in use : 65 %
    Uncached PFiles: 0x0
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    1.12.2014
    Audio CD
    18:14:26 #1 CDADOC -1 File Cdadoc.cpp, Line 1737
    Audio item log info:
    Audio document burn settings:
    =============================
    Burn mode: DAO,
    CD Text: On,
    Cache disk or network files: No,
    Cache small files: No,
    Cache files smaller than 65536 bytes.
    Audio Multisession: No
    List of audio tracks:
    =====================
    Track 01: Length: 04:30.56, Pause frames: 150, Filters: 0, Name: 'Anna Funder - Stasiland Part 2 05, Chapter 01.mp3'.
    Track 02: Length: 06:08.22, Pause frames: 150, Filters: 0, Name: 'Anna Funder - Stasiland Part 2 04, Chapter 12.mp3'.
    Total size: 10:43.03

    18:14:26 #2 Text 0 File AudioCompilationImpl.cpp, Line 838
    DRM: StartDrmRecording(RealRec:0, ImageRec:1, Copies:1)
    DRM: Beginning burn process.

    18:14:26 #3 Text 0 File Burncd.cpp, Line 3591
    Turn on Disc-At-Once, using CD-R/RW media

    18:14:26 #4 Text 0 File DlgWaitCD.cpp, Line 314
    [ Image Recorder ] Last possible write address on media: 445499
    Last address to be written: 48077

    18:14:26 #5 Text 0 File DlgWaitCD.cpp, Line 326
    [ Image Recorder ] Write in overburning mode: NO (enabled: CD)

    18:14:26 #6 Text 0 File DlgWaitCD.cpp, Line 499
    [ Image Recorder ] >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    18:14:26 #7 Text 0 File ThreadedTransferInterface.cpp, Line 861
    Setup items (after recorder preparation)
    0: TRM_AUDIO_NOPRE (Anna Funder - Stasiland Part 2 05, Chapter 01.mp3)
    2 indices, index0 (150) not provided
    original disc pos #0 + 20306 (20306) = #20306/4:30.56
    relocatable, disc pos for caching/writing not required/not required
    -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 20306 blocks [Image Recorder]
    1: TRM_AUDIO_NOPRE (Anna Funder - Stasiland Part 2 04, Chapter 12.mp3)
    2 indices, index0 (150) not provided
    original disc pos #0 + 27622 (27622) = #27622/6:8.22
    relocatable, disc pos for caching/writing not required/not required
    -> TRM_AUDIO_NOPRE, 2352, config 0, wanted index0 0 blocks, length 27622 blocks [Image Recorder]
    --------------------------------------------------------------

    18:14:36 #8 Text 0 File ThreadedTransferInterface.cpp, Line 1077
    Prepare [Image Recorder] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 2: Idx 0 Idx 1 Next Trk
    1: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 0 352800 48112512, ISRC ""
    2: TRM_AUDIO_NOPRE, 2352/0x00, FilePos 48112512 48465312 113432256, ISRC ""
    DAO layout:
    ===========
    ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
    -150 | lead-in | 0 | 0x01 | 0 | 0 | 0x00
    -150 | 1 | 0 | 0x21 | 0 | 0 | 0x00
    0 | 1 | 1 | 0x21 | 20306 | 0 | 0x00
    20306 | 2 | 0 | 0x21 | 0 | 0 | 0x00
    20456 | 2 | 1 | 0x21 | 27622 | 20456 | 0x00
    48078 | lead-out | 1 | 0x01 | 0 | 0 | 0x00
    MediaType: CD-R/RW

    18:14:36 #9 Text 0 File Burncd.cpp, Line 4429
    Caching options: cache CDRom or Network-No, small files-No ( start writing Lead-Out at LBA 48078 (BBCEh), length 0 blocks

    18:14:39 #15 PHASE 66 File dlgbrnst.cpp, Line 1857
    Burn process completed successfully

    18:14:39 #16 Text 0 File AudioCompilationImpl.cpp, Line 863
    DRM: DRM burn session terminated.

    18:14:39 #17 Text 0 File AudioCompilationImpl.cpp, Line 892
    DRM: Closing entire DRM handling. Bye.

    ====== *** Nero Burning ROM, History File *** ======
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  • That's strange. I burned two simple projects to the image recorder before I last responded. They finished like yours do. In one case I saved the log and in the other I didn't. I then clicked next and select New Project and had no issues.

    Would you use a completely different set of files. For instance, some of the sample files that come with Windows MediaPlayer.
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  • OK, I tried burning the sample Windows Media Player files to Image Recorder and got exactly the same results.

    I checked the Windows event log and there are the following entries at the time of "Nero Stopped Working" messages....

    Faulting application name: NeroExpress.exe, version: 10.6.6.100, time stamp: 0x4f310e43
    Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
    Exception code: 0xc015000f
    Fault offset: 0x00084671
    Faulting process id: 0x3ec
    Faulting application start time: 0x01d00da8fc79fed1
    Faulting application path: C:\Program Files (x86)\Nero\Nero 10\Nero Express\NeroExpress.exe
    Faulting module path: C:\Windows\SysWOW64\ntdll.dll
    Report Id: 91c99ae2-799c-11e4-951b-e89a8f27b4ce

    Followed by.......

    Fault bucket 3889270001, type 1
    Event Name: APPCRASH
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: NeroExpress.exe
    P2: 10.6.6.100
    P3: 4f310e43
    P4: ntdll.dll
    P5: 6.1.7601.18247
    P6: 521ea8e7
    P7: c015000f
    P8: 00084671
    P9:
    P10:

    Attached files:
    C:\Users\da ve\AppData\Local\Temp\WER18D4.tmp.WERInternalMetadata.xml

    These files may be available here:
    C:\Users\da ve\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_NeroExpress.exe_7a424d102a5cf9f0c53ebd2ae92f4b78ef9cae8_01ac83c7

    Analysis symbol:
    Rechecking for solution: 0
    Report Id: 91c99ae2-799c-11e4-951b-e89a8f27b4ce
    Report Status: 0

    Does this help?
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  • Try this-

    Go to Start, All Programs\ and find the Command Prompt.

    Right click on it and select "run as administrator"

    run this- sfc /scannow

    Does it find and fix any problems? If so, reboot and do the same thing again.

    When it can't fix any more problems (if there are any), try you're burn.
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