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I’m frustrated

Nero Express 12 won't burn on my new Laptop

Hi I have Nero Burn Express 12, just got it a few months ago at Best Buy, not realizing it was an older version. I just bought a new HP laptop, and I have to use an external cd burner, as my laptop burner keeps coming up fail when trying to burn a cd from Nero. Do you know why this may be happening? The laptop is brand new and the cd rom drive works to play cd's for pictures, files, etc, but won't burn thru Nero. Any help would be appreciated. Thanks
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