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I’m absolutely frustrated

Nero MediaHome 2016 Unlimited Upgrade download and activation

Bought a portable Samsung DVD player/writer to plug into laptop. Went to play DVD but advised that I could not play DVD without downloading Nero program. Brief description indicated that Nero MediaHome 2016 would be sufficient. Paid for and downloaded software but will still not play DVD with same message advising that I need to download the same software. I also note that I have not been prompted to use the serial number provided to activate the software. Perhaps this is the issue. Can someone please advise?
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