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I’m frustrated

Nero Mediahome sucks and is falsely advertised

Got Nero 2015 Mediahome trial with an external dvd drive. When I tried to play a commercial dvd, it said I needed to upgrade to 2017 and gave two options: a basic option to play discs, and a platinum option. I chose the basic option. After install, it again said I needed to upgrade to play discs and gave two new options (both for more money). This is clearly misleading or false advertising. The product does not work as advertised. I requested a full refund but have heard nothing from Nero since. I will never buy from Nero again and recommend against it to anyone who asks.
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