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I’m frustrated & sad.

Nero Platinum 12 is still important to me!! HOW DOES NERO FEEL ABOUT IT??

Trying to reinstall Nero Platinum 12 on Windows 10 Pro - 64 bit. It won't accept the serial number that I have always used! It has worked on this computer before I had to erase my drive and reinstall everything. WHY? We're on Social Security and don't have extra cash to keep spending on new editions of software. Please Help.
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