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Nero Platinum 17 Video freezes in Windows 8.1

I have Windows 8.1.and Nero Platinum 17. There is a constant problems with the Nero Platinum 17 Video. The program was freezed every time, as I tryed use it. I should add that my Nero Platinum 17 was upgrated from Nero Classic 2014 today. I never had similar problems with Nero Classic 2014 Video.
What is happen?
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  • Installation Issues

    Help with installation issues can be obtained directly from Nero by using the email contact form at Technical Support via e-mail. This requires a valid product serial number which has the form XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX-XXXX (8 groups of 4 characters/digits separated by dashes. Note: The serial number will not have the letter 'O'. Since this is a public forum, DO NOT post your serial number. If your serial number is not accepted, use the contact form at Nero Customer Service.
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