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Nero Platinum 2018

Today I install Nero 2018 Platium. After run the setup, I get the message to install:
Microsoft VC Redist 2010 SP1 (x86)
Microsoft VC Redist 2015 SP3 (x86)
Reboot Validator
After given command install I get de error:
“Installatie van Microsoft VC Redist 2010 SP1 (x86) is mislukt. Setup wordt nu afgesloten”
(Install of Microsoft VC Redist 2010 (x86) is fault. Setup will be Closed).
Please support!
3 people have
this problem
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  • Hi Rob, please download and install the two Microsoft patches described here
    https://neroknowhow.com/2016/05/09/i-...
    Reboot and try the installation again.
    • Hi, Thanks for the reply. I follow your solution but its not working for me. See below de error log when I install vc_redist.x86.exe Last row in the log, a newer version is installed!

      (Note: my OS is W10 Pro, 64bits, Version 1703, Build 15063.608)

      [06AC:2F8C][2017-09-20T15:10:01]i001: Burn v3.7.3813.0, Windows v10.0 (Build 15063: Service Pack 0), path: C:\Users\Rob\Downloads\vc_redist.x86.exe, cmdline: ''
      [06AC:2F8C][2017-09-20T15:10:01]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\Rob\AppData\Local\Temp\dd_vcredist_x86_20170920151001.log'
      [06AC:2F8C][2017-09-20T15:10:01]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\Rob\Downloads\vc_redist.x86.exe'
      [06AC:2F8C][2017-09-20T15:10:01]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\Rob\Downloads\'
      [06AC:2F8C][2017-09-20T15:10:01]i000: Setting string variable 'WixBundleName' to value 'Microsoft Visual C++ 2015 Redistributable (x86) - 14.0.23026'
      [06AC:2F8C][2017-09-20T15:10:01]i100: Detect begin, 10 packages
      [06AC:2F8C][2017-09-20T15:10:01]i000: File search: windows_uCRT_DetectKey, did not find path: C:\WINDOWS\system32\api-ms-win-crt-runtime-l1-1-0.dll
      [06AC:2F8C][2017-09-20T15:10:01]i000: File search: windows_uCRT_DetectKeyExists, did not find path: C:\WINDOWS\system32\api-ms-win-crt-runtime-l1-1-0.dll
      [06AC:2F8C][2017-09-20T15:10:01]i000: Setting numeric variable 'windows_uCRT_DetectKeyExists' to value 0
      [06AC:2F8C][2017-09-20T15:10:01]i102: Detected related bundle: {2e085fd2-a3e4-4b39-8e10-6b8d35f55244}, type: Upgrade, scope: PerMachine, version: 14.0.23918.0, operation: Downgrade
      [06AC:2F8C][2017-09-20T15:10:01]i108: Detected compatible package: vcRuntimeMinimum_x86, provider: Microsoft.VS.VC_RuntimeMinimumVSU_x86,v14, installed: {B5FC62F5-A367-37A5-9FD2-A6E137C0096F}, version: 14.0.23918, chained: {A2563E55-3BEC-3828-8D67-E5E8B9E8B675}
      [06AC:2F8C][2017-09-20T15:10:01]i103: Detected related package: {B5FC62F5-A367-37A5-9FD2-A6E137C0096F}, scope: PerMachine, version: 14.0.23918.0, language: 0 operation: Downgrade
      [06AC:2F8C][2017-09-20T15:10:01]i108: Detected compatible package: vcRuntimeAdditional_x86, provider: Microsoft.VS.VC_RuntimeAdditionalVSU_x86,v14, installed: {BD9CFD69-EB91-354E-9C98-D439E6091932}, version: 14.0.23918, chained: {BE960C1C-7BAD-3DE6-8B1A-2616FE532845}
      [06AC:2F8C][2017-09-20T15:10:01]i103: Detected related package: {BD9CFD69-EB91-354E-9C98-D439E6091932}, scope: PerMachine, version: 14.0.23918.0, language: 0 operation: Downgrade
      [06AC:2F8C][2017-09-20T15:10:01]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
      [06AC:2F8C][2017-09-20T15:10:01]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
      [06AC:2F8C][2017-09-20T15:10:01]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
      [06AC:2F8C][2017-09-20T15:10:01]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
      [06AC:2F8C][2017-09-20T15:10:01]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
      [06AC:2F8C][2017-09-20T15:10:01]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
      [06AC:2F8C][2017-09-20T15:10:01]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
      [06AC:2F8C][2017-09-20T15:10:01]i052: Condition '(windows_uCRT_DetectKeyExists AND windows_uCRT_DetectKey >= v10.0.10137.0)' evaluates to false.
      [06AC:2F8C][2017-09-20T15:10:01]i101: Detected package: vcRuntimeMinimum_x86, state: Obsolete, cached: None
      [06AC:2F8C][2017-09-20T15:10:01]i101: Detected package: vcRuntimeAdditional_x86, state: Obsolete, cached: None
      [06AC:2F8C][2017-09-20T15:10:01]i101: Detected package: Windows81_x86, state: Absent, cached: None
      [06AC:2F8C][2017-09-20T15:10:01]i101: Detected package: Windows81_x64, state: Absent, cached: None
      [06AC:2F8C][2017-09-20T15:10:01]i101: Detected package: Windows8_x86, state: Absent, cached: None
      [06AC:2F8C][2017-09-20T15:10:01]i101: Detected package: Windows8_x64, state: Absent, cached: None
      [06AC:2F8C][2017-09-20T15:10:01]i101: Detected package: Windows7_MSU_x86, state: Absent, cached: None
      [06AC:2F8C][2017-09-20T15:10:01]i101: Detected package: Windows7_MSU_x64, state: Absent, cached: None
      [06AC:2F8C][2017-09-20T15:10:01]i101: Detected package: WindowsVista_MSU_x86, state: Absent, cached: None
      [06AC:2F8C][2017-09-20T15:10:01]i101: Detected package: WindowsVista_MSU_x64, state: Absent, cached: None
      [06AC:2F8C][2017-09-20T15:10:01]i052: Condition 'VersionNT >= v6.0 OR (VersionNT = v5.1 AND ServicePackLevel >= 2) OR (VersionNT = v5.2 AND ServicePackLevel >= 1)' evaluates to true.
      [06AC:2F8C][2017-09-20T15:10:01]i199: Detect complete, result: 0x0
      [06AC:2168][2017-09-20T15:10:12]e000: Error 0x80070666: Cannot install a product when a newer version is installed.
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  • Hi Rob, looks like to have to manually uninstall the VCRedist first, install again from Microsoft and install Nero afterwards.
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  • I’m Happy
    Hi Since5.5, What I did:
    Uninstall Microsoft Visual C++ 2015 (x86)
    Reboot
    Install Microsoft Visual C++ 2015 (x86) successfully
    Uninstall Microsoft Visual C++ 2010 (x86)
    Reboot
    Install Nero Platinum 2008, after successfully install C++ programm’s, ask for reboot
    After reboot Nero Platinum 2018 resume successfully the install.
    Nero 2018 works fine without problems!
    Thanks for the support.
    gr. Rob
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