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I’m frustrated

Nero Platinum 2019 offline use no longer possible

Hello,

I bought Nero Platinum 2019 on the 22nd of February 2019. I installed and activated this on a freshly installed Windows 7 PC. After that the PC was moved to an offline location. For a couple of weeks Nero could be used, but now it's refusing to do anything.

- Nero Start reports there's an update (how can it know? the PC is not connected).
- If you use a Nero program directly such as Burning Rom Express you can use it up until you actually want to burn the disc. Then it pops up an activation screen saying it couldn't connect to the Nero servers and I should check my firewall, or send a fax. When I choose fax nothing happens.

How to fix this? Hooking up this PC to the internet is not possible.
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