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Nero Platinum 2019 will not install

Nero Platinum 2019 will not install because of a previous installation. I have removed the "msi temp files" and it still will not install. What should I do to get the software installed? I am using Windows 10, 64 bit.
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  • I am in the same situation and am extremely unimpressed with Nero platinum 2019
    Nero has the worst support I have ever experienced and if I don't get help form, them in the next 72 hours I will never buy software from them again and will do everything in my power to spread the word about how poor their software is.
    I sent an email containing the error messages I received while trying to install Nero Platinum 2019 and have not had any acknowledgement from the company.
    Absolutely abominable customer service.
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