Nero recode 2015. Converted videos and played on iPad are not smooths (jerky). Is anyone knows what are the correct parameters ?

I used the default global output settings for iPad. Once transfered to iPad, the videos plays as expected but the playback is jerky. Sound is OK.

Same videos played on Sony PS3 are OK.

Previous version 2014 gives better results.
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  • Dear Claude,
    such a problem is unknown so far.

    In order to analyze this issue properly, the technical support team needs three files:

    1.
    A sample of the source file

    2.
    A sample of the recoded file that plays back jerky on the iPad.

    3.
    The Nero Recode log file.

    Click the following link to download the file "Recode2015_log.zip" file to your hard drive:

    ftp://ftp6.nero.com/tools/recode2015_log.zip

    Extract the zipped file on your hard drive using WinZip or WinRAR. Start the tool by double-clicking the EXE-file.

    Start the tool by double-clicking the run_recode2015_loggin.vbs file.
    -> The "Windows Script Host" window opens.
    Press the button "yes".

    Start in Nero Recode once again and reproduce the error.

    The Nero Recode log file is saved in a specified directory (depending on the operating system).
    The folder should be opened automatically in the background!
    If not please search for the folder manually:
    Windows Vista + Windows 7 + Windows 8:
    "\Users\\AppData\Roaming\Nero\Nero 2015\Nero Recode\Xml\Logs"

    Please contact us via techsupport@nero.com. Thanks.
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  • @ Claude: Did you try to use the iPad profile?

    In most ccases jerky playback is the result of a too high video bit rate.
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