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Nero Recode cannot build encoder graph because a component is missing or cannot be accessed

Getting the following error.

Nero Recode cannot build encoder graph because a component is missing or cannot be accessed.

Windows 10 Pro 64Bit
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  • Hi Michael-

    Which version of Nero are you using?

    What type of file are you trying to recode?
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  • Nero 2017 Platinum

    DVD backup to mp4 so I can watch them on my iPhone or computer.
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  • Is it possible that the DVD is copy protected?

    Open Nero Video and select Make Advanced Movie.

    Select Import, Import Disc. Add all video files (there may be more than one in the form of a vts..........vob, depending on the size of the originals) to the Timeline. Select Export, Export to File and select mp4. Export.

    Does that work?
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  • DVD is unprotected, on hard drive already. I'll try Nero Video.
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  • Nero Video will not import the DVD files.

    Ok nevermind, I have to import the actual VOB files...
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  • Yes, those are the titles. It should have asked you which titles you wanted.

    Let me know how it turns out.
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  • Got the same error. Windows 7 64b. Had no problems with earlier versions. What did you do? I have tried this with multiple DVD files store now on my disk.
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    • Got this from Nero support. Try this.....

      Thank you for your reply.
      We have found a certain error that causes the issue: NMT Transcoder.dll.
      Once of the solutions would be the following:

      How to re-register nmttranscoder.dll from an elevated command prompt (Windows XP, Vista, 7, 8, and 10):
      Click the Start button.
      Type "command" in the search box... DO NOT hit ENTER yet!
      While holding CTRL-Shift on your keyboard, hit ENTER.
      You will be prompted with a permission dialog box.
      Click Yes.
      Type the following command: regsvr32 /u nmttranscoder.dll.
      Hit ENTER. This will UN-REGISTER your file.
      Type the following command: regsvr32 /i nmttranscoder.dll.
      Hit ENTER. This will RE-REGISTER your file.
      Close the command prompt window.
      Re-start the program associated with nmttranscoder.dll error.

      Please let us know if you require any further assistance.

      Kind regards,

      Nero Support
    • Thanks for passing that on. I wish more people would do that.
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  • "Nero Recode cannot build encoder graph because a component is missing or cannot be accessed"

    Windows 7 64B NOT user error... Please ... how long do i have to wait for a problem that is certainly documented...
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  • Log file below:

    8/15/2017 11:11:07 AM Current Recode session has started with command line arguments: ''
    8/15/2017 11:11:07 AM Windows: Microsoft Windows NT 6.1.7601 Service Pack 1, 64bit, CPU 8-core
    8/15/2017 11:11:07 AM Recode version: '18.0.22.0'
    8/15/2017 11:11:07 AM PTT version: '18, 0, 1, 22'
    8/15/2017 11:11:08 AM SMC version: '18, 0, 1, 22'
    Current state:
    AC3_Decoding_Encoding 0 NeedActivation
    ProLogicDecoding 0 No
    AVC_H264_Decoding 0 InstantActivation
    MPEG4VideoDecoding 0 InstantActivation
    DTS_2Ch_Decoding 0 NotAvailable
    DTS_5_1Ch_Decoding 0 NotAvailable
    VC1_decoding 0 InstantActivation
    AACS_READ 0 No
    AACS_WRITE 0 NotAvailable
    BD_BDJ_Dec 0 No
    BD_AV_DEC 0 No
    NoEULADisplay 0 No
    AVCREC_Playback 0 No
    AACS_new 0 InstantActivation
    Verance 0 InstantActivation

    8/15/2017 11:11:40 AM Importing a DVD: D:\Movies\Archives\Moon\MOON\VIDEO_TS
    8/15/2017 11:11:40 AM Job state changed to Draft: Title: '', MediaType: DVD, GUID: 8089D07F-831D-45EE-9CB3-9D24BCD8DEF9
    8/15/2017 11:11:40 AM Start editing a job: Title: '', MediaType: DVD, GUID: 8089D07F-831D-45EE-9CB3-9D24BCD8DEF9
    8/15/2017 11:12:06 AM Finish editing a job: Title: 'MOON', MediaType: DVD, Profile: 'Android Tablet', GUID: 8089D07F-831D-45EE-9CB3-9D24BCD8DEF9, Source path: 'D:\Movies\Archives\Moon\MOON\VIDEO_TS', TargetPath: 'G:\Video Files\Videos\Nero Recode\MOON'
    8/15/2017 11:12:06 AM Job state changed to New: Title: 'MOON', MediaType: DVD, GUID: 8089D07F-831D-45EE-9CB3-9D24BCD8DEF9
    8/15/2017 11:12:11 AM Job state changed to InQueue: Title: 'MOON', MediaType: DVD, GUID: 8089D07F-831D-45EE-9CB3-9D24BCD8DEF9
    8/15/2017 11:12:11 AM Started job list processing.
    8/15/2017 11:12:11 AM Job state changed to InProgress: Title: 'MOON', MediaType: DVD, GUID: 8089D07F-831D-45EE-9CB3-9D24BCD8DEF9
    8/15/2017 11:12:11 AM ===== Selected titles: ==========================
    8/15/2017 11:12:11 AM ==Title 1 - Type: Nero.Recode.Encoding.PttDvdTitle, UId: DVD-0x921A487D-07.20000.70001
    8/15/2017 11:12:11 AM == Crop: [0,0,0,0], Range: [0,-1], Rotate: 0
    8/15/2017 11:12:11 AM == DVD-0x921A487D-07.20000.70001.A0000: PttDvdVideoStream, Index: 0 - MPEG-2 NTSC
    8/15/2017 11:12:11 AM == DVD-0x921A487D-07.20000.70001.B0000: PttDvdAudioStream, Index: 0 - English AC3 5.1
    8/15/2017 11:12:11 AM == DVD-0x921A487D-07.20000.70001.B0001: PttDvdAudioStream, Index: 1 - English AC3 Stereo
    8/15/2017 11:12:11 AM == DVD-0x921A487D-07.20000.70001.C0000: PttDvdSubtitleStream, Index: 0 - English - Normal Captions
    8/15/2017 11:12:13 AM License dialog was called: DisplayMessagesResult_NoMessage
    8/15/2017 11:12:13 AM Transcoding started for job: Title: 'MOON', MediaType: DVD, GUID: 8089D07F-831D-45EE-9CB3-9D24BCD8DEF9
    8/15/2017 11:12:14 AM Transcoding failed in 00:00:01 at 0%
    8/15/2017 11:12:14 AM License dialog was called: DisplayMessagesResult_NoMessage
    8/15/2017 11:12:14 AM Job state changed to Failed: Title: 'MOON', MediaType: DVD, GUID: 8089D07F-831D-45EE-9CB3-9D24BCD8DEF9
    8/15/2017 11:12:14 AM Error message: Nero Recode cannot build encoder graph because a component is missing or cannot be accessed.
    8/15/2017 11:12:14 AM Pausing/Finishing job list processing.
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  • Michael's post did not work. Files are not copyprotected.

    Another data point.
    I downloaded my previous 2014 kit and installed it on a clean, 2nd, computer to compare. During the installation the program called to a 3rd party website for a license update for a 3rd party component. This seemed to be effective as on this clean system, Recode worked fine on the same files which failed on the Nero 2017 recode.
    For the Nero 2017 version, which I installed after removing previous versions, this call out for 3rd party license never happened, at least not on my specific case.Could this have something to do with the failure?
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  • I see that AC3- decoding is not activated. I don't know if it's considered HD audio which is no longer supported by Nero.

    Send an e-mail with your serial number to patent.activation@nero.com and ask them to reactivate your patents.

    Also note that copy protection detection varies greatly between versions and even for apps within a version.
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  • The previous Nero 2014 version works fine. I'll send the email note as you suggest and post any response.
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