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I’m frustrated

Nero recode fails to convert vcd to mpeg4. same file can be converted by online tools available on internet.

Nero 2014 version 15.0.27001
Nero media plays the file but Nero recode fails to convert it to mpeg4 or any other format. The conversion fails with a message that the file may be corrupted. I was able to convert the file using online tools available on the internet.
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