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I’m frustrated and angry

NERO Recode FAILS will no longer recode.

I had an open case that was closed and needs to be re-opened NERO-181118-0003. Nero RECODE will fail each time I try to use it to make an MP4 file. Interestingly if I select Disk To Device and a folder on my PC it will encode to an mp4 file. If I select the destination as Nero Recode, it will fail again.

I tried all the suggestions sent in your prior replies to NO avail. This time I tried to use Revo Uninstaller to remove Nero before installing again. How can I even think of upgrading from 18 if it will not work. 1 click dvd converter works and DVD Fab works. Nero will not work.
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