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Nero video 15 has strted crashing.

Nero 2015 Platinum has recently started to crash, sometimes on file loadup and sometimes when trying to edit. Should I re-install it from a download? I've seen an old answer about this problem, but I don't understand it. I'm not very technical. I've still got Nero video 12 and that still works.
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    Hi David,
    It could be the old "corrupt cache" issue ...

    You can delete the Nero Video "Cache" folders and they will be re-initiated when Nero Video starts up again.

    Where to do the deleting:

    (You need to substitute your Windows user name in place of "YOUR USER NAME")

    For Nero 2015 :

    (1)
    Delete the folder "Nero Vision" at
    C:\users\YOUR USER NAME\AppData\Local\Nero\Nero 16

    (2)
    Delete the folder "SharedMediaData" at
    C:\users\YOUR USER NAME\AppData\Local\Nero

    (3)
    Delete the folder "Nero Vision" at
    C:\users\YOUR USER NAME\AppData\Roaming\Nero\Nero 16

    Note: The above folders are usually "hidden" folders in Windows, so you might have to use the "View" Tab in Windows File Explorer to show hidden files from C:\users\YOUR USER NAME
    and below.
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    I was a bit dubious because your instructions referred to Nero 16, but it has worked. Very grateful. Thanks.
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