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I’m frustrated

Nero Video 2016 charging for Audio

Why is audio not supported in Nero Video 2016? I purchased this to burn videos and now after a few uses without this problem a dialogue box now comes up saying I have to upgrade? It doesn't even tell me what package I would have to upgrade to and when I burnt the CD it burns it without an audio track. But if I close and reload the application it allows me to do everything without getting the error. Please advise. Thanks!
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