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I’m frustrated

Nero Video 2017 worked great but now will not load

I have scanned many threads on this issue and apologize if I missed the solution. I have submitted a ticket to Nero.

Purchased Nero 2017 and started to create a project with Nero Video. All good. Very pleased with its functionality.

Suddenly Nero Video will not load. All other apps start correctly from the Nero Quick Start. Nero Video starts to load (orange panel) then nothing, Task Manager shows it as an open process.

End the process but get the same result when I open the NeroVision.exe file and also when I select a video and "open with" Nero Vision.

Uninstalled and reinstalled Nero 2017 and get the same result. I am using Windows 10.

Any help would be much appreciated.
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