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Nero Video 2018 error message: unable to burn

I've tried to burn a dvd several times in the past two days and after the program seemed to go through the entire process, I have received the same error message at the end - that it failed to burn. I went to Nero's site to download updates, but still have had problems. Here is a link to two of the error messages.
https://www.dropbox.com/sh/1ostpcl5qa...
I have a Dell XPS and am running Windows 10.
I'd be very grateful for any assistance.
Thank you,
Jennie
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