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Nero Video and Nero SoundTrax issues

Hello.
I got stuck on trying to work with Nero Video (Version 18.0.25001) and Nero SoundTrax. Piles of failures leading to unsaved projects in both of the programs specified... A lot of time and projects just wasted with no way to recover data created... Fuzzy interface icons (my be due to my laptop screen resolution, which is 4K. Dell XPS 1550). The programs constantly crash. Please, help me out with your products. Completely unsatisfied.
Thank you.
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