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Nero Video Editing un-synces audio and video
Nero Video 2015 creates files with audio and video out of sync. I have used every version of Nero Vision/Nero Video since it began. A typical use is to edit TS files (video from a camcorder or a TV Capture Card). Once done editing, I save it as an MP4 file. I'm doing it identical to the way I always have, but now audio and video is out of sync. The 2014 version still on my machine loads the exact same file, I perform the exact same edits and everything is in sync. Why is 2015 creating out of sync files? I tried MPEG-2, MP4, and AVC, all out of sync. Strangely, I tried AVC4K and it turned a 2Gb file into a 19Gb file, but it was in sync (and a mighty nice picture), but it take 20 hours to encode on state of the art GPU and CPU. Something broke between 2014 and 2015. How do I fix it?
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Please contact the technical support (techsupport@nero.com) and send then the files and your settings, so they can reproduce it - if the problem is reproducable, it can be analysed and fixed
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I have a 4Gb .ts file, a 2Gb .mp4 file and a 78k .NVC file, any idea how I get them to you?
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Michael,
The free Nero account Wither 1 mentions below is limited to 5 GB. To demonstrate the out-of-sync, you could just send the last part of it and indicate whether the sync loss is gradual, getting worse as the video plays, or constant throughout. -
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If you haven't already, create a Nero Backitup 2014 account. Log into it and select Files. Upload the files. Right click on each file and get the link. You can then e-mail the links to them.
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I just started using Nero Video 2014 yesterday for creating and editing, although I have had it for many months now. I have the audio/video out of sync issue and am not happy ! ! !
Went online and found this is a common problem, that really ticked me off.
I was up until 3:30 in the morning to find a work around. Did the recode thing,did not work. There are no problem with our files as far as 'dropped frames', that is all ignorance.
Nero throws our files out exactly 1 second,
This is how I have made things work for me: After editing, I have to right click on the audio file and seperate the video and audio. Then I zoom in and move the video file exactly 1 second (to the right) delay past the audio, then I lock all 2 files (effect,video,audio), then I can hit next and things are in sync.
I hope this helps everyone. -
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@ MichaeI: can you provide your source file so that we can check in detail. Thanks.
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Having the same problem on a continuing bases with .ts file editing/conversion. Initial frame selected in Nero Video during editing (converting to mpeg-2 or MP4) is not the same frame initially displayed in the edited output. Audio slips out of synch. Have emailed them for a year and no improvement. Now use Freemake Video Converter to convert the .ts to .mp4 then use Nero Video to edit the .mp4 file successfully. If I try the conversion with Nero I still have problems. Nero has problems with .ts and conversion to .mp4
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Really?
As you may have noticed, I have reported many Nero 2014 issues to Tech Support that are also posted on the forum. None of those issues have been acknowledged. All have been forwarded to the developers for analysis. Would you happen to know the status of the "analysis" to date?
Here is a list:
Nero Video 12/2014 MP4/AC3 Import Problems
Nero 2014 Video Confused by AC3 Files from Nero 2014 Recode
Nero 2014 Recode Introduces Audio/Video Sync Problems Into MPEG-4 Output Files
More Recode 2014 Sync Problems including Missing Audio
Nero Video 12 Truncates Imported MP4 Files
Recode 2014 Truncates Audio
Sync Errors When MKV (LC-AAC) is Recoded to MPEG-4, LC-AAC or HE-AAC
Recode 2014 Introduces Sync Problems and Truncates Audio (MKV HE-AAC to MP4 LC-AAC)
Recode 2014 Truncates Audio (MKV HE-AAC to MP4 HE-AAC
DVD Audio/Video Sync Issue Using Nero 2014 Video
Nero 2014 Video Produces Sync Errors with MKV import
Have any of these been fixed in Nero 2015?
BTW, is there a Nero 2015 Recode?