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Nero Video import problem

Good day.

Faced with the problem of importing video files.

Program can't correctly import mp4 video file. In the editing area, the program displays only the first frame of the video. what I do with it?

mp4 video file has the following parameters (via mediainfo):

Format : MPEG-4
Format profile : Base Media / Version 2
Codec ID : mp42
File size : 12.0 GiB
Duration : 36mn 51s
Overall bit rate : 46.6 Mbps
Encoded date : UTC 2015-02-28 04:37:24
Tagged date : UTC 2015-02-28 04:37:24

Video
ID : 2
Format : AVC
Format/Info : Advanced Video Codec
Format profile : High@L4.1
Format settings, CABAC : No
Format settings, ReFrames : 1 frame
Format settings, GOP : M=1, N=30
Codec ID : avc1
Codec ID/Info : Advanced Video Coding
Duration : 36mn 51s
Source duration : 36mn 51s
Bit rate : 46.4 Mbps
Width : 1 920 pixels
Height : 1 080 pixels
Display aspect ratio : 16:9
Frame rate mode : Constant
Frame rate : 30.000 fps
Color space : YUV
Chroma subsampling : 4:2:0
Bit depth : 8 bits
Scan type : Progressive
Bits/(Pixel*Frame) : 0.745
Stream size : 11.9 GiB (99%)
Source stream size : 11.9 GiB (99%)
Language : English
Encoded date : UTC 2015-02-28 04:37:24
Tagged date : UTC 2015-02-28 04:37:24
Color primaries : BT.709
Transfer characteristics : BT.709
Matrix coefficients : BT.709
Color range : Limited
mdhd_Duration : 2211558

Audio
ID : 1
Format : AAC
Format/Info : Advanced Audio Codec
Format profile : LC
Codec ID : 40
Duration : 36mn 51s
Source duration : 36mn 51s
Bit rate mode : Constant
Nominal bit rate : 256 Kbps
Channel(s) : 2 channels
Channel positions : Front: L R
Sampling rate : 48.0 KHz
Compression mode : Lossy
Source stream size : 66.1 MiB (1%)
Language : English
Encoded date : UTC 2015-02-28 04:37:24
Tagged date : UTC 2015-02-28 04:37:24
mdhd_Duration : 2211538
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