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NERO vs WINDOWS 10 not working

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my NERO burning ROM platinium can ́t install on my windows 10?

it need ́s Mirosoft VC Redist 2010 and SP1 then it need ́s direct3D HLSC complier 9.29.952.3111 and direct3D 10.1 extentions 9.29.952.3111

What to do.? i just bougth NERO 2015.

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Wither 1 August 27, 2015 14:20

At what point in the installation do you get a message about those? Normally, the installation process will identify that it needs to install those kinds of things and procede to do it. Is the message that it can't install them?

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At what point in the installation do you get a message about those? Normally, the installation process will identify that it needs to install those kinds of things and procede to do it. Is the message that it can't install them?

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Henning Petersen August 27, 2015 15:50

when i click on the installationsfile, it starts to unpack files. then this screen comes up.

and after that this comes ( after about 10 - 15 min. trying to install the first program.)

that tells that the install of the program has fail, and the nero installation terminated. and then i cant do anything

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when i click on the installationsfile, it starts to unpack files. then this screen comes up. <a href="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1265883/nero1felj.jpg?1440689618"><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1265883/nero1felj_inline.jpg?1440689618" alt="" /></a> and after that this comes ( after about 10 - 15 min. trying to install the first program.) <a href="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1265891/nero1felj2.jpg?1440690534"><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1265891/nero1felj2_inline.jpg?1440690534" alt="" /></a> that tells that the install of the program has fail, and the nero installation terminated. and then i cant do anything

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Wither 1 August 28, 2015 03:59

das ist der Bildschirm ich rede.

Bitte gehen Sie hier-

http://www.microsoft.com/en-us/downlo...

Downloaden und installieren Sie es. Dann versuchen Sie die Nero Installation.

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das ist der Bildschirm ich rede. Bitte gehen Sie hier- http://www.microsoft.com/en-us/download/details.aspx?id=8328 Downloaden und installieren Sie es. Dann versuchen Sie die Nero Installation.

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Henning Petersen August 28, 2015 06:19

i allready tried that. it doesent work, every time i try i get thst message.

and i know thAat aint true, because i ́m tying to install it when i just have booted my pc.

So i ́m still lost.

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i allready tried that. it doesent work, every time i try i get thst message. <a href="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1266431/fejl3.jpg?1440742679"><img src="https://d2r1vs3d9006ap.cloudfront.net/s3_images/1266431/fejl3_inline.jpg?1440742679" alt="" /></a> and i know thAat aint true, because i´m tying to install it when i just have booted my pc. So i´m still lost.

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Wither 1 August 28, 2015 14:06

The link I provided was for the x86 version so I don't know why you have the x64 version.

Please try again using the x86 version. Right click on it and select Run as Administrator.

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The link I provided was for the x86 version so I don't know why you have the x64 version. Please try again using the x86 version. Right click on it and select Run as Administrator.

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Henning Petersen August 28, 2015 15:26

because i ́m using windows 10 64 bit. :-) x86 are for 32 bit right?

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- Omega Tester August 28, 2015 15:33
  
  Henning,
  
  On 64 bit operating systems, applications run in 32 bit emulation mode.
  
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because i´m using windows 10 64 bit. :-) x86 are for 32 bit right?

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Henning Petersen August 28, 2015 19:04

problem solved by my self. it seems like some install of a kind dident finish its job. so this installer was blocking for NERO AND all other types of update.

probleme was solved by pressing CTRL+ALT+DEL and go to job list, and end ALL! jobs and services that siad anything about installing.

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problem solved by my self. it seems like some install of a kind dident finish its job. so this installer was blocking for NERO AND all other types of update. probleme was solved by pressing CTRL+ALT+DEL and go to job list, and end ALL! jobs and services that siad anything about installing.

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Wither 1 August 29, 2015 00:42

Great.

Enjoy!

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Great. Enjoy!

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