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I’m confused

Nero Whats wrong with my Subscription ????

my Nero 2019 subscription stopped working .Nero will not start. I hate this new digital licence rubbish , what's going on its asking me to restart Nero so Nero start can check my subscription any ideas what's happened
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  • Hi Lance-

    Please go here-

    C:\Program Files (x86)\Nero\Nero ControlCenter

    Right click on NCC and select run as administrator.

    If it runs, go to Serial Numbers. Is your purchased serial number shown and is it correct (I assume the serial number is set up the same way as an unlimited serial number- 39 characters, including the hypens and no "O"s, only zeros.

    If there is another serial number there, remove it.

    Does that help?
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