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I’m frustrated

Nero won't let me change DVD-R discs

I have bought the Nero Platinum 2018, but I have problems when changing DVD R discs. I Used Verbatim DVD-R a long time. When I changed to Verbatim DVD+R Nero 2018 wouldn't recognize my DVDs at first. I worked around it by opening Nero 2018 and starting the burning process from the program. Now however, I've bought Verbatim DVD-R and 4 times now it has failed to burn with them. This message in log: 12:07:06 #40 TRANSFER -20 File ThreadedTransfer.cpp, Line 1235
Could not perform Write

12:07:06 #41 CDR -1194 File Writer.cpp, Line 345
PMA update failure
F: TSSTcorp CDDVDW SE-208GB

12:07:06 #42 PHASE 181 File dlgbrnst.cpp, Line 2108
Writing lead-out...

12:07:06 #43 Text 0 File DVDR.cpp, Line 3750
EndDAO: Last written address was 63 (3Fh)

12:07:06 #44 Text 0 File DVDPlusDualLayer.cpp, Line 1464
SetDriveCaps: Set LAST LBA of layer 1 to 0

12:07:06 #45 PHASE 38 File dlgbrnst.cpp, Line 2108
Burn process failed at 3x (4 155 KB/s)

I have tried to turn off the PC and tried again, it fails every time on new Verbatim DVD-R discs. This never happened before. Can anyone help?
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  • Hello-

    Can you select a slower write speed such as 2x? If so, pick the lowest one and give it a try.

    Although you're not getting a medium error, the PMA is on the disc.

    You could also try cleaning the discs or perhaps cleaning the drive heads with one of those drive cleaning CDs.
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  • I’m frustrated
    I have chosen the slowest speed available. The discs are spotlessly clean, right from their DVD spindle of a 100. I don't have a drive cleaning CD. This isn't about my drive heads being dirty, this is about Nero refusing to burn with Verbatim DVD-R which it had no problem with the last time I used them
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  • I’m frustrated
    Here's the full text of the burn log.
    9095-8196-8ZCM-XCM5-K242-KLEP-****-****
    9066-81AX-1AHT-0767-063W-PAC3-****-****

    Windows 8 6.2
    AMD64
    Wow64Process
    Nero Version: 19.0.12.0
    Internal Version: 19,0,12,0

    Recorder : FW version: MF00 - HA 1 TA 1 - 19.0.12.0
    Device bus : <> HA 1
    Host system bus :
    Drive buffer : 704kB
    Bus Type : via Inquiry data
    CD/DVD-ROM : FW version: KAA2 - HA 1 TA 0 - 19.0.12.0
    Device bus : <> HA 1
    Host system bus :

    === Scsi-Device-Map ===
    : Samsung SSD 850 EVO 500GEMT0 storahci Port 0 ID 0 DMA: Off
    : SlimtypeDVD A DS8A8SH KAA2 storahci Port 0 ID 0 DMA: Off

    === CDRom-Device-Map ===
    Slimtype DVD A DS8A8SH E: CdRom0
    TSSTcorp CDDVDW SE-208GB F: CdRom1
    =======================

    AutoRun : 1
    Excluded drive IDs:
    WriteBufferSize: 83886080 (0) Byte
    BUFE : 0
    Physical memory : 2047MB (2097151kB)
    Free physical memory: 2047MB (2097151kB)
    Memory in use : 28 %
    Uncached PFiles: 0x0
    Global Bus Type: default (0)
    Check supported media : Disabled (0)

    21.3.2018
    UDF/ISO-kompilasjon
    12:05:57 #1 Text 0 File SCSIPTICommands.cpp, Line 617
    LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

    12:05:57 #2 PHASE 112 File dlgbrnst.cpp, Line 2108
    DVD-Video files reallocation started

    12:05:57 #3 PHASE 114 File dlgbrnst.cpp, Line 2108
    DVD-Video files reallocation completed (no file modified)

    12:05:57 #4 Text 0 File Isodoc.cpp, Line 7701
    UDF document burn settings
    ------------------------------------------
    Determine maximum speed : FALSE
    Simulate : FALSE
    Write : TRUE
    Finalize CD : TRUE
    Multisession : FALSE
    Burning mode : DAO
    Mode : 1
    UDF Mode : UDF/ISO bridge
    UDF Options : automatic
    UDF Revision : 1.02
    UDF Partition Type : physical
    ISO Level : 1 (Max. of 11 = 8 + 3 char)
    Character set : ISO 9660
    Joliet : FALSE
    Allow pathdepth more than 8 directories : TRUE
    Allow more than 255 characters in path : TRUE
    Write ISO9660 ;1 file extensions : TRUE

    12:05:57 #5 PHASE 111 File dlgbrnst.cpp, Line 2108
    DVD-Video files sorted

    12:05:57 #6 PHASE 214 File dlgbrnst.cpp, Line 2108
    Generation of disc structures started

    12:05:58 #7 Text 0 File Cdrdrv.cpp, Line 10845
    ---- Disc Structure: Physical Format Information of Control Data Zone in the Lead-in (10h) ----
    Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33)
    Disc Size: 120 mm, Maximum Transfer Rate: (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    Outer Limit of Data Recordable Area: 26127F h
    Data in Burst Cutting Area (BCA) does not exist
    Revision number of maximum recording speed: 6.0
    Revision number of minimum recording speed: -
    Revision number table of recording speed: 1.0 2.0 3.0 4.0 5.0 - -
    Class: 0, Extended part version: 33
    Start PSN of the Extra Border Zone: 2FE10 h
    Start PSN of Physical format information blocks in Extra Border Zone: 2FFA0 h
    Media Specific [16..783]:
    00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!....
    00 02 FE 10 00 02 FF A0 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    1D 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    01 40 C1 FD 9E D8 52 00 - 02 85 0D 0E 88 9A 80 00 .@....R.........
    03 4D 43 43 20 30 33 00 - 04 52 47 32 30 20 20 00 .MCC.03..RG20...
    05 88 80 00 00 00 02 00 - 06 09 0B 14 87 78 90 00 .............x..
    07 88 80 00 00 00 00 00 - 08 08 13 0D 11 0C 08 00 ................
    09 95 07 0E 0B 78 88 00 - 0A A0 00 20 00 20 10 00 .....x..........
    0B 06 1A 17 86 67 85 00 - 0C 99 AB 3A 83 20 32 00 .....g.....:..2.
    0D 00 00 D0 00 00 00 00 - 0E 0A 24 35 2F 29 1A 00 ..........$5/)..
    0F 50 1B 29 17 97 B5 00 - 10 88 80 00 00 00 00 00 .P.)............
    11 00 00 00 00 00 00 00 - 12 09 2E 37 2F 29 19 00 ...........7/)..
    13 50 1B 29 17 97 B5 00 - 14 88 80 00 00 00 00 00 .P.)............
    15 00 00 00 00 00 00 00 - 16 09 3F 44 3D 24 29 00 ..........?D=$).
    17 60 1F 2F 1D 97 B5 00 - 18 88 84 00 04 00 04 00 .`./............
    19 00 00 00 00 00 00 00 - 1A 08 57 46 42 27 24 00 ..........WFB'$.
    1B 70 1F 2B 0F AA B5 00 - 1C 88 84 00 04 00 04 00 .p.+............
    1D 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    12:05:58 #8 ISO9660GEN -11 File Geniso.cpp, Line 3351
    First writeable address = 0 (0x00000000)

    12:05:58 #9 Text 0 File UDFCreator.cpp, Line 1048
    Start of DVD Video file sequence with 6 title sets.
    VIDEO_TS.IFO size=(11:0): pad=0 -> start=0
    VIDEO_TS.VOB size=(6194:0): pad=0 -> start=11
    VIDEO_TS.BUP size=(11:0): pad=0 -> start=6205
    VTS_01_0.IFO size=(21:0): pad=0 -> start=6216
    VTS_01_0.VOB size=(5518:0): pad=0 -> start=6237
    VTS_01_1.VOB size=(242863:0): pad=0 -> start=11755
    VTS_01_0.BUP size=(21:0): pad=0 -> start=254618
    VTS_02_0.IFO size=(30:0): pad=0 -> start=254639
    VTS_02_0.VOB size=(8424:0): pad=0 -> start=254669
    VTS_02_1.VOB size=(508581:0): pad=0 -> start=263093
    VTS_02_0.BUP size=(30:0): pad=0 -> start=771674
    VTS_03_0.IFO size=(20:0): pad=0 -> start=771704
    VTS_03_0.VOB size=(5428:0): pad=0 -> start=771724
    VTS_03_1.VOB size=(233102:0): pad=0 -> start=777152
    VTS_03_0.BUP size=(20:0): pad=0 -> start=1010254
    VTS_04_0.IFO size=(30:0): pad=0 -> start=1010274
    VTS_04_0.VOB size=(8332:0): pad=0 -> start=1010304
    VTS_04_1.VOB size=(504844:0): pad=0 -> start=1018636
    VTS_04_0.BUP size=(30:0): pad=0 -> start=1523480
    VTS_05_0.IFO size=(21:0): pad=0 -> start=1523510
    VTS_05_0.VOB size=(5342:0): pad=0 -> start=1523531
    VTS_05_1.VOB size=(244045:0): pad=0 -> start=1528873
    VTS_05_0.BUP size=(21:0): pad=0 -> start=1772918
    VTS_06_0.IFO size=(30:0): pad=0 -> start=1772939
    VTS_06_0.VOB size=(8362:0): pad=0 -> start=1772969
    VTS_06_1.VOB size=(504207:0): pad=0 -> start=1781331
    VTS_06_0.BUP size=(30:0): pad=0 -> start=2285538
    End of DVD Video file sequence.

    12:05:58 #10 Text 0 File compose.cpp, Line 970
    GenUDF2: 1 transfer items prepared.

    12:05:58 #11 ISO9660GEN -11 File Geniso.cpp, Line 3351
    First writeable address = 0 (0x00000000)

    12:05:58 #12 PHASE 215 File dlgbrnst.cpp, Line 2108
    Generation of disc structures completed

    12:05:58 #13 Text 0 File Burncd.cpp, Line 4086
    Turn on Disc-At-Once, using DVD media

    12:05:58 #14 Text 0 File Cdrdrv.cpp, Line 10845
    ---- Disc Structure: Physical Format Information of Control Data Zone in the Lead-in (10h) ----
    Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33)
    Disc Size: 120 mm, Maximum Transfer Rate: (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    Outer Limit of Data Recordable Area: 26127F h
    Data in Burst Cutting Area (BCA) does not exist
    Revision number of maximum recording speed: 6.0
    Revision number of minimum recording speed: -
    Revision number table of recording speed: 1.0 2.0 3.0 4.0 5.0 - -
    Class: 0, Extended part version: 33
    Start PSN of the Extra Border Zone: 2FE10 h
    Start PSN of Physical format information blocks in Extra Border Zone: 2FFA0 h
    Media Specific [16..783]:
    00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!....
    00 02 FE 10 00 02 FF A0 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    1D 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    01 40 C1 FD 9E D8 52 00 - 02 85 0D 0E 88 9A 80 00 .@....R.........
    03 4D 43 43 20 30 33 00 - 04 52 47 32 30 20 20 00 .MCC.03..RG20...
    05 88 80 00 00 00 02 00 - 06 09 0B 14 87 78 90 00 .............x..
    07 88 80 00 00 00 00 00 - 08 08 13 0D 11 0C 08 00 ................
    09 95 07 0E 0B 78 88 00 - 0A A0 00 20 00 20 10 00 .....x..........
    0B 06 1A 17 86 67 85 00 - 0C 99 AB 3A 83 20 32 00 .....g.....:..2.
    0D 00 00 D0 00 00 00 00 - 0E 0A 24 35 2F 29 1A 00 ..........$5/)..
    0F 50 1B 29 17 97 B5 00 - 10 88 80 00 00 00 00 00 .P.)............
    11 00 00 00 00 00 00 00 - 12 09 2E 37 2F 29 19 00 ...........7/)..
    13 50 1B 29 17 97 B5 00 - 14 88 80 00 00 00 00 00 .P.)............
    15 00 00 00 00 00 00 00 - 16 09 3F 44 3D 24 29 00 ..........?D=$).
    17 60 1F 2F 1D 97 B5 00 - 18 88 84 00 04 00 04 00 .`./............
    19 00 00 00 00 00 00 00 - 1A 08 57 46 42 27 24 00 ..........WFB'$.
    1B 70 1F 2B 0F AA B5 00 - 1C 88 84 00 04 00 04 00 .p.+............
    1D 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    12:05:58 #15 Text 0 File DlgWaitCD.cpp, Line 335
    [F: CDDVDW SE-208GB ] Last possible write address on media: 2298495
    Last address to be written: 2286159

    12:05:58 #16 Text 0 File DlgWaitCD.cpp, Line 347
    [F: CDDVDW SE-208GB ] Write in overburning mode: NO (enabled: CD)

    12:05:58 #17 Text 0 File DlgWaitCD.cpp, Line 3127
    Recorder: TSSTcorp CDDVDW SE-208GB, Media type: DVD-R
    Disc Manufacturer ID:
    Disc Application Code: 64, Disc Physical Code: 193

    12:05:58 #18 Text 0 File DlgWaitCD.cpp, Line 537
    [F: CDDVDW SE-208GB ] >>> Protocol of DlgWaitCD activities: <<<
    =========================================

    12:05:58 #19 SPTI -1066 File SCSIPassThrough.cpp, Line 225
    CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1066)
    CDB Data: 0xFF 09 03 01 00 00 00 00 00 00 00 AA
    Sense Key: 0x05 (KEY_ILLEGAL_REQUEST)
    Sense Code: 0x24
    Sense Qual: 0x00
    Sense Area: 0x70 00 05 00 00 00 00 0A 00 00 00 00 24

    12:05:58 #20 Text 0 File Mmc.cpp, Line 22817
    Clearing LTRW/Archival mode failed, verifcation failed

    12:05:58 #21 Text 0 File ThreadedTransferInterface.cpp, Line 879
    Setup items (after recorder preparation)
    0: TRM_DATA_MODE1 ()
    2 indices, index0 (150) not provided
    original disc pos #0 + 2286160 (2286160) = #2286160/508:2.10
    relocatable, disc pos for caching/writing not required/ required
    -> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 2286160 blocks [F: TSSTcorp CDDVDW SE-208GB]
    --------------------------------------------------------------

    12:05:58 #22 Text 0 File ThreadedTransferInterface.cpp, Line 1095
    Prepare [F: TSSTcorp CDDVDW SE-208GB] for write in CUE-sheet-DAO
    DAO infos:
    ==========
    MCN: ""
    TOCType: 0x00; Session Closed, disc fixated
    Tracks 1 to 1: Idx 0 Idx 1 Next Trk
    1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 4682055680, ISRC ""
    DAO layout:
    ===========
    ___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
    0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
    0 | 1 | 0 | 0x41 | 0 | 0 | 0x00
    0 | 1 | 1 | 0x41 | 2286160 | 0 | 0x00
    2286160 | lead-out | 1 | 0x41 | 0 | 0 | 0x00
    MediaType: DVD-R

    12:05:58 #23 Text 0 File SCSIPTICommands.cpp, Line 404
    SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

    12:05:59 #24 Text 0 File Burncd.cpp, Line 4984
    Caching options: cache CDRom or Network-Yes, small files-No ( (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    Outer Limit of Data Recordable Area: 26127F h
    Data in Burst Cutting Area (BCA) does not exist
    Revision number of maximum recording speed: 6.0
    Revision number of minimum recording speed: -
    Revision number table of recording speed: 1.0 2.0 3.0 4.0 5.0 - -
    Class: 0, Extended part version: 33
    Start PSN of the Extra Border Zone: 2FE10 h
    Start PSN of Physical format information blocks in Extra Border Zone: 2FFA0 h
    Media Specific [16..783]:
    00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!....
    00 02 FE 10 00 02 FF A0 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    1D 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    01 40 C1 FD 9E D8 52 00 - 02 85 0D 0E 88 9A 80 00 .@....R.........
    03 4D 43 43 20 30 33 00 - 04 52 47 32 30 20 20 00 .MCC.03..RG20...
    05 88 80 00 00 00 02 00 - 06 09 0B 14 87 78 90 00 .............x..
    07 88 80 00 00 00 00 00 - 08 08 13 0D 11 0C 08 00 ................
    09 95 07 0E 0B 78 88 00 - 0A A0 00 20 00 20 10 00 .....x..........
    0B 06 1A 17 86 67 85 00 - 0C 99 AB 3A 83 20 32 00 .....g.....:..2.
    0D 00 00 D0 00 00 00 00 - 0E 0A 24 35 2F 29 1A 00 ..........$5/)..
    0F 50 1B 29 17 97 B5 00 - 10 88 80 00 00 00 00 00 .P.)............
    11 00 00 00 00 00 00 00 - 12 09 2E 37 2F 29 19 00 ...........7/)..
    13 50 1B 29 17 97 B5 00 - 14 88 80 00 00 00 00 00 .P.)............
    15 00 00 00 00 00 00 00 - 16 09 3F 44 3D 24 29 00 ..........?D=$).
    17 60 1F 2F 1D 97 B5 00 - 18 88 84 00 04 00 04 00 .`./............
    19 00 00 00 00 00 00 00 - 1A 08 57 46 42 27 24 00 ..........WFB'$.
    1B 70 1F 2B 0F AA B5 00 - 1C 88 84 00 04 00 04 00 .p.+............
    1D 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    12:05:59 #30 Text 0 File ThreadedTransferInterface.cpp, Line 2926
    Verifying disc position of item 0 (relocatable, disc pos, no patch infos, orig at #0): write at #0

    12:05:59 #31 Text 0 File Cdrdrv.cpp, Line 10845
    ---- Disc Structure: Physical Format Information of Control Data Zone in the Lead-in (10h) ----
    Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33)
    Disc Size: 120 mm, Maximum Transfer Rate: (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    Outer Limit of Data Recordable Area: 26127F h
    Data in Burst Cutting Area (BCA) does not exist
    Revision number of maximum recording speed: 6.0
    Revision number of minimum recording speed: -
    Revision number table of recording speed: 1.0 2.0 3.0 4.0 5.0 - -
    Class: 0, Extended part version: 33
    Start PSN of the Extra Border Zone: 2FE10 h
    Start PSN of Physical format information blocks in Extra Border Zone: 2FFA0 h
    Media Specific [16..783]:
    00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!....
    00 02 FE 10 00 02 FF A0 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    1D 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    01 40 C1 FD 9E D8 52 00 - 02 85 0D 0E 88 9A 80 00 .@....R.........
    03 4D 43 43 20 30 33 00 - 04 52 47 32 30 20 20 00 .MCC.03..RG20...
    05 88 80 00 00 00 02 00 - 06 09 0B 14 87 78 90 00 .............x..
    07 88 80 00 00 00 00 00 - 08 08 13 0D 11 0C 08 00 ................
    09 95 07 0E 0B 78 88 00 - 0A A0 00 20 00 20 10 00 .....x..........
    0B 06 1A 17 86 67 85 00 - 0C 99 AB 3A 83 20 32 00 .....g.....:..2.
    0D 00 00 D0 00 00 00 00 - 0E 0A 24 35 2F 29 1A 00 ..........$5/)..
    0F 50 1B 29 17 97 B5 00 - 10 88 80 00 00 00 00 00 .P.)............
    11 00 00 00 00 00 00 00 - 12 09 2E 37 2F 29 19 00 ...........7/)..
    13 50 1B 29 17 97 B5 00 - 14 88 80 00 00 00 00 00 .P.)............
    15 00 00 00 00 00 00 00 - 16 09 3F 44 3D 24 29 00 ..........?D=$).
    17 60 1F 2F 1D 97 B5 00 - 18 88 84 00 04 00 04 00 .`./............
    19 00 00 00 00 00 00 00 - 1A 08 57 46 42 27 24 00 ..........WFB'$.
    1B 70 1F 2B 0F AA B5 00 - 1C 88 84 00 04 00 04 00 .p.+............
    1D 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    12:05:59 #32 Text 0 File DVDR.cpp, Line 3137
    Recording mode: Sequential Recording Mode

    12:05:59 #33 Text 0 File DVDR.cpp, Line 3295
    Start write address at LBA 0
    DVD high compatibility mode: Yes

    12:05:59 #34 Text 0 File Cdrdrv.cpp, Line 10845
    ---- Disc Structure: Physical Format Information (00h) ----
    Media Type: 0, Layer: 0, Address: 0 (0 h), AGID: 0; Length: 2050
    Book Type: DVD-R (2), Part Version: 2.0x (5), Extended Part Version: 2.1 (33)
    Disc Size: 120 mm, Maximum Transfer Rate: (F h)
    Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
    Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
    Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
    Outer Limit of Data Recordable Area: 0 h
    Data in Burst Cutting Area (BCA) does not exist
    Revision number of maximum recording speed: 6.0
    Revision number of minimum recording speed: -
    Revision number table of recording speed: 1.0 2.0 3.0 4.0 5.0 - -
    Class: 0, Extended part version: 33
    Start PSN of the Extra Border Zone: 0 h
    Start PSN of Physical format information blocks in Extra Border Zone: 0 h
    Media Specific [16..783]:
    00 60 00 10 20 30 40 50 - 00 00 00 21 00 00 00 00 .`...0@P...!....
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    1D 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    01 40 C1 FD 9E D8 52 00 - 02 85 0D 0E 88 9A 80 00 .@....R.........
    03 4D 43 43 20 30 33 00 - 04 52 47 32 30 20 20 00 .MCC.03..RG20...
    05 88 80 00 00 00 02 00 - 06 09 0B 14 87 78 90 00 .............x..
    07 88 80 00 00 00 00 00 - 08 08 13 0D 11 0C 08 00 ................
    09 95 07 0E 0B 78 88 00 - 0A A0 00 20 00 20 10 00 .....x..........
    0B 06 1A 17 86 67 85 00 - 0C 99 AB 3A 83 20 32 00 .....g.....:..2.
    0D 00 00 D0 00 00 00 00 - 0E 0A 24 35 2F 29 1A 00 ..........$5/)..
    0F 50 1B 29 17 97 B5 00 - 10 88 80 00 00 00 00 00 .P.)............
    11 00 00 00 00 00 00 00 - 12 09 2E 37 2F 29 19 00 ...........7/)..
    13 50 1B 29 17 97 B5 00 - 14 88 80 00 00 00 00 00 .P.)............
    15 00 00 00 00 00 00 00 - 16 09 3F 44 3D 24 29 00 ..........?D=$).
    17 60 1F 2F 1D 97 B5 00 - 18 88 84 00 04 00 04 00 .`./............
    19 00 00 00 00 00 00 00 - 1A 08 57 46 42 27 24 00 ..........WFB'$.
    1B 70 1F 2B 0F AA B5 00 - 1C 88 84 00 04 00 04 00 .p.+............
    1D 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
    00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

    12:05:59 #35 Text 0 File DVDR.cpp, Line 3437
    Reserved Track size: 2286160 (22E250h, 4465MB) -> return code 0

    12:05:59 #36 Text 0 File ThreadedTransfer.cpp, Line 275
    Pipe memory size 83836800

    12:05:59 #37 Text 0 File CUDFTransferItem2.cpp, Line 713

    GenUDF2 FS Layout:
    =-=-=-=-=-=-=-=-=-=-
    Sectors to be written: 2286160
    Session Start: Sector 0
    Volume Structure: Sector [0, 261] (262 Sectors)
    Meta Data: Sector [262, 296] (35 Sectors)
    Data: Sector [297, 2285876] (2285580 Sectors)
    After Data: Sector [2285877, 2285887] (11 Sectors)
    Trailer Track: Sector [2285888, 2286159] (272 Sectors)

    GenUDF2 Parameters:
    =-=-=-=-=-=-=-=-=-=-
    PrepTime: 03-21-2018 12:05:58
    UDF Revision: 1.02
    UDF Partition Type: Physical
    UDF Special Mode: DVDVideo
    Bytes per Sector: 2048
    Session Start: 0
    Physical Partition Start: -1
    Total Capacity: 2298496
    Multi Session Mode: None
    Disc Type: DVD-R
    OS Class: 0
    Volume ID: Ny
    Allow Unicode Labels: 0
    Duplicate Meta Data: 1
    MS Info File: 00000000
    VMS Rollback File: 00000000
    Create ISO bridge: 1
    ECC Block Length: 16
    Sparing Packet Length: 32
    Allocation Unit Size: 32
    Alignment Unit Size: 16
    Make Writable: 0
    Access Type: Read-only

    12:06:14 #38 Text 0 File Cdrdrv.cpp, Line 1274
    : Queue again later
    - 12:06:14.900

    12:07:06 #39 SPTI -1194 File SCSIPassThrough.cpp, Line 225
    CdRom1: SCSIStatus(x02) WinError(0) NeroError(-1194)
    CDB Data: 0x2A 00 00 00 00 40 00 00 20 00 00 00
    Sense Key: 0x03 (KEY_MEDIUM_ERROR)
    Sense Code: 0x73
    Sense Qual: 0x04
    Sense Area: 0x71 00 03 00 00 00 00 0A 00 00 00 00 73 04
    Buffer x105300c0: Len x10000
    0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00
    0x00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00

    12:07:06 #40 TRANSFER -20 File ThreadedTransfer.cpp, Line 1235
    Could not perform Write

    12:07:06 #41 CDR -1194 File Writer.cpp, Line 345
    PMA update failure
    F: TSSTcorp CDDVDW SE-208GB

    12:07:06 #42 PHASE 181 File dlgbrnst.cpp, Line 2108
    Writing lead-out...

    12:07:06 #43 Text 0 File DVDR.cpp, Line 3750
    EndDAO: Last written address was 63 (3Fh)

    12:07:06 #44 Text 0 File DVDPlusDualLayer.cpp, Line 1464
    SetDriveCaps: Set LAST LBA of layer 1 to 0

    12:07:06 #45 PHASE 38 File dlgbrnst.cpp, Line 2108
    Burn process failed at 3x (4 155 KB/s)

    12:07:06 #46 Text 0 File SCSIPTICommands.cpp, Line 454
    SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

    12:07:06 #47 Text 0 File Cdrdrv.cpp, Line 12297
    DriveLocker: UnLockVolume completed

    12:07:06 #48 Text 0 File SCSIPTICommands.cpp, Line 617
    UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL
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  • I don't know what your "mail" is. If you submitted the contact form and attached the log, tech support will have it but all of us in the forum are volunteers, so we're not privy to that information. However, over the last 10 years, I've looked at 100s of log files.

    Also, are you using Nero Express or Burning Rom?
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  • I'm using Burning Rom as always before.

    My log file is above your last message.
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  • Thanks. The best I can tell you have the last firmware for your drive. It also looks like that drive is 12 years old so, I don't know if a newer drive would have the same problem. It also looks like you have another drive installed. Is that the case?

    The medium error I mentioned earlier does occur but it occurs before the portion of the log that you first posted. The standard recommendation for fixing a medium error is to use a different disc, a different batch of discs or a different brand of disc.
    However, as I noted, a write speed that is too high can cause that error but the PMA error doesn't usually accompany the medium error. The error is occurring before any files are burned to the disc. All this points to a problem with the discs.

    Although it's a stretch, you can try one more thing-

    If you're using Burning Rom, select Cancel when you open it. Click on File\Options. In the Ultrabuffer tab, change Automatic to Manual and set the number to 80, if it's not already set. Apply the change. Try another burn.
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