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Nero12 Platinum Blu-ray player blues.

I had a drive fail and lost all. Now I am tasked with restoring everything from the original software, My problem is activation of some component. I have Nero 12 Platinum. When I install it I get Nero 11 Platinum that has to be upgraded to Nero 12 Platinum. Not all the features work. The Blu-ray player installs but will not register. I need a reliable copy of the program I bought. Thanks
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