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I’m Very Annoyed

Nero 2014 constantly Freezes

I have updated windows 7, downloaded all the updates for Nero 2014 but it still freezes. Whether I am adding files from Nero Burning ROM or Nero Express, as soon as I add music files to burn to disc the whole damned program freezes on me. If I can't get this resolved i will have to attempt to get a refund, but I would rather keep Nero 2014 if I can.
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