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Nero 2014: No audio on reencoded/burned video files; video edit mode extremely sluggish

Nero 2014. When I recode or try to burn a video file, the resultant file has no audio...neither in the preview mode nor final result. I am able to edit the video file in preview mode, although it is extremely sluggish. I am not able to watch the video file smoothly in preview mode...it stutters and freezes. I have updated all of my drivers

Windows 7 Ultimate; 64 bit; 8 gb RAM; Pentium Dual Core CPU E6300 @ 2.80 GHz
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