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Nero 2014 Platinum not able to "see" drives and re-installs not helping.

Nero 2014 Platinum on windows 8.1 (64 bit) will not see my usb bluray burner.
The computer sees it only Nero fails to.
I have tried re-installing Nero (the re-install remembered my serial number though so the uninstall may not be complete).
A quick Google search of this issue reveals it to be a wide spread common problem existing on much earlier versions of Nero.
It would be great if this flaw could finally be addressed once and for all.
Also, Nero sweeper/cleaner programs for Nero 2014 Platinum either do not yet exist or are not nearly as common as for older versions..
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