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Nero hangs when progressing from one screen to the next (by clicking on 'next' button) while creating a slideshow

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  • Dhiren:

    Nero version? OS? Your steps?

    Does this work:

    Start a slide show project; at the Video Edit screen, drag one sample picture to the timeline; Click Next;
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  • Nero version14 Platinum

    Windows 7 home premium (64bit) running on intel core i5 CPU @ 2.4 GHz with 4 GB memory. Creating a slideshow with one picture works. Creating a slideshow with 25 or more picture causes problems.

    Description:
    A problem caused this program to stop interacting with Windows.

    Problem signature:
    Problem Event Name: AppHangB1
    Application Name: NeroVision.exe
    Application Version: 15.0.15.0
    Application Timestamp: 5257dbf6
    Hang Signature: 73c8
    Hang Type: 256
    OS Version: 6.1.7601.2.1.0.768.3
    Locale ID: 1033
    Additional Hang Signature 1: 73c8bceb2620b4aacdb86cfb2cf58897
    Additional Hang Signature 2: aa1a
    Additional Hang Signature 3: aa1ab013a1d0a747112e89f42139d833
    Additional Hang Signature 4: 73c8
    Additional Hang Signature 5: 73c8bceb2620b4aacdb86cfb2cf58897
    Additional Hang Signature 6: aa1a
    Additional Hang Signature 7: aa1ab013a1d0a747112e89f42139d833

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  • Dhiren:

    I added the ten Nero sample pictures to the timeline 3 times with a duration of 4 seconds each. I clicked Next, chose to make a DVD-Video and proceeded to do it. No problem. So, it's possible that you will need the services of techsupport@nero.com. You may want to get that process started as soon as possible.

    In the meantime:
    If you use one picture but increase its duration to 2 minutes, does that work?
    Are there any error messages?
    If you monitor the system using Task Manager, is there interference by other processes using the CPU?

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  • Do you really have 15.0.15.0? Are you using the v14 suite or are you using the standalone Nero Video? Like Omega Tester, I can't reproduce your problem.
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