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I’m frustrated

Nero Home 4 Essentials No Longer Recognizes Shared Media Files

I have OEM Nero Home 4 Essentials that came with my LG Blue-Ray player. Everything had been working fine for streaming Netflix and playing shared media files from my PC via my wireless router. It may be a coincidence, but after my last software upgrade that I was prompted to install, the shared media file folders from my PC are now recognized as being "empty" by Nero, even though they certainly are intact on my PC. As an attempted work-around, I subsequently manually deleted the shared folders and had Nero re-index them, which took a long time, but still no luck. I'm running Windows 7 and Norton 360 installed for firewall protection. To the best of my knowledge I have no security settings that should be interfering with the file sharing, nor have I changed any network or device settings. I can still stream Netflix successfully, but attempting media file sharing has bombed every time now. Any ideas on how to resolve this problem?
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