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I’m very frustrated.

Nero MediaHome has stopped working.

I just purchased a Microsoft Surface Pro 2 (top spec) and purchased the box set of Nero 12 Platinum. After installation of Nero I performed all updates. When I tried to open Nero Kwik Media it immediately came up with the message "Nero Kwik Media has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available."
Frustrated, I upgraded to Nero 14 Platinum.
I now have the same problem but it now says the same message as "Nero MediaHome has stopped working."
Very frustrated!
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