nero not working

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what do you mean with "isn't working"?
What exactly are you doing, what happens?
Also: What OS do you have?

it kept saying error burning failed when it was done I tried 3 4 times same message came up every time.i am tried to find the download it again and cant seem to find it but I have windows 7 at the time when I bought version 5 or 6 nerosmartstart in 2008 I had it on my laptop which is windows vista but I took it off my vista and put it on my windows 7 it also says not compatible on windows 7 that realy bites.Ok whats OS I have. a 32 bit (RAM) 4.00 GB AMD Phenom(tm) IIX4 920 processor 2.80 GHz

Hello Pauline,

Please note that Nero 8 is not compatible officially with Windows 7. Nero supports Windows 7 as of version 9.4.26.0.
All Nero 9 Reloaded, Nero 10, Nero 11, Nero 12 and Nero 2014 versions support Windows 7.
Installing Nero 8 under a not supported system might cause different problems, and we do not recommend it.

You can try different brand of discs, clean and update your recorder, etc, but we cannot guarantee that it will work.
Best you can do is try the Nero 2014 trial version, which is compatible with Windows 7. Then you can check if this is a problem related to your media or recorder, or if it was a problem with your old Nero version.

For the Nero 2014 trial version plesae go here:
http://www.nero.com/eng/downloads/
Best regards,
NeroUser