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Nero resize function does not resize !!!

Support had no solution also Nero 2014 version has this problem!!
DVD formatsize was 7 gb , I selected resize to DVD5 , resizing starts. after this resizing formar is still the the orginal 7gb !!
Reported this to nero Support and did sent some files back to Nero.
Answer was very disappointed , no solution was given . I could receive a discount for Nero 2014 but that version has the same problem.I
I will never upgrade or buy to newer versions of Nero when this problem is not solved.
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