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I’m sad

New Nero Platinum Suite2020 installed but Nero Video still not working correctly, help please.

Nero Video seems to burn my (.mp4) video project to disc but then fails to finalize it, therefore rendering the disc useless.  I have been told that having installed Nero 2018 on 2 seperate PCs may have cause that problem on the second pc.  That's why I decided to invest in the new 2020 suite, but still the same darned problem! Any help please? Please may I also apologise to Wither 1 as he tried to help yesteday but by this time I was so frustrated I declined his offer. Please forgive me!
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