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Pre-purchase queries

Hi, I'm interested in purchasing Nero Burning ROM 2016.
Before I do so, I have a few queries as follows.

1) What is the validity / expiry of the license?
2) In case the license expires after a specified time, will the NERO product stop working / have limited functionality? In other words, can one use NERO product after the license expires.
3) Will I receive all the updates & upgrades for the product during the lifetime of its license?
4) On how many PC can I use this product on?
5) In case of hardware failure, how can I transfer the license to another PC?
6) Is there any limitation on the number of times such license transfers can be done in a period. If so, then please specify?
6) If major PC hardware like motherboard, hard-disk, RAM, processor, etc. are changed/upgraded, will the NERO license get invalidated. If so, then how to re-validate the license, so as to continue it on that PC?
7) I frequently format my PC & clean install the operating system. Will multiple fresh installation(s) of Nero product on my PC, void my license?

Email ID: poojitadalja03@yahoo.com
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  • Hi Poojit,

    I am not a Nero employee, just a fellow customer ... but the following are the answers to your questions as far as I can help ...

    1) What is the validity / expiry of the license?

    Never expires*

    * Limit of of 5 re-installs, before the licence is "locked" - but you can ask to have it reset via request to Nero Tech support.

    2) In case the license expires after a specified time, will the NERO product stop working / have limited functionality? In other words, can one use NERO product after the license expires.

    Never expires, so not applicable.

    3) Will I receive all the updates & upgrades for the product during the lifetime of its license?

    Yes any Updates* will be available via Nero ControlCenter - Updates.

    (Upgrades are not the same as *Updates. Upgrades would mean changing to a completely new version and they need to be paid for, *Updates to the version you currently have are free.)

    4) On how many PC can I use this product on?

    Only one active version per serial number / licence.

    5) In case of hardware failure, how can I transfer the license to another PC?

    As long as you have your serial number safe ... you can re-install via downloading the "Stub" installer from the Nero downloads website - either the "trial" version if that is your current version, or the "Previous products" page for older versions.

    Then, uninstall from the original - or if not possible to uninstall due to failure, request a reactivation via the Nero Tech Support Contact form.

    (Note: the 5 times limit on re-installs still applies, even if on the same computer - before it is "locked" ... but you can request a reset via the Nero Tech Support Contact form if you exceed 5 times for a valid reason.)

    6) Is there any limitation on the number of times such license transfers can be done in a period. If so, then please specify?

    Yes, 5 times before it is "locked" ... see above point.

    6) If major PC hardware like motherboard, hard-disk, RAM, processor, etc. are changed/upgraded, will the NERO license get invalidated. If so, then how to re-validate the license, so as to continue it on that PC?

    Does not get invalidated, unless you exceed the 5 times re-installing limit - then it is locked but you can request a re-set via the Nero Tech Support Contact form.

    7) I frequently format my PC & clean install the operating system. Will multiple fresh installation(s) of Nero product on my PC, void my license?

    See above, after 5 times re-installing, the serial number is "locked" ... but you can request a re-set after that for valid reasons such as hardware / disk / new computer etc ...
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