Help get this topic noticed by sharing it on Twitter, Facebook, or email.
I’m sad

Problem with first burn on Nero Burn Express 3

I just installed Nero burn express 3 and tried to burn a DVD of an ISO file I received from Microsoft. Both times it just fails. I have the log but I don't know what to make of it./ I ran the "get Updates" after I installed the program.

I ran the program to create the file with all information. Is there a way to post it here?

I have copied the burn log below:

102K-02C6-4944-HLE0-LUH4-WE01-****-****

Windows 7 6.1
AMD64
Wow64Process
Nero Version: 12.5.7.0
Internal Version: 12,5,7,0
(Nero Express)
Recorder : FW version: RH07 - HA 1 TA 0 - 12.5.7.0
Device bus : <> HA 1
Host system bus :
Drive buffer : 2048kB
Bus Type : via Inquiry data
Connected to MMC as unknown drive with class-nr : 1
Drive is autodetected - recorder class: Std. MMC recorder
CD/DVD-ROM : FW version: RH07 - HA 1 TA 0 - 12.5.7.0
Device bus : <> HA 1
Host system bus :

=== Scsi-Device-Map ===

=== CDRom-Device-Map ===
hp DVD-RAM GHA3N F: CdRom0
=======================

AutoRun : 1
Excluded drive IDs:
WriteBufferSize: 83886080 (0) Byte
BUFE : 0
Physical memory : 4095MB (4194303kB)
Free physical memory: 4095MB (4194303kB)
Memory in use : 16 %
Uncached PFiles: 0x0
Global Bus Type: default (0)
Check supported media : Disabled (0)

28.9.2014
Burn DVD Image
18:33:34 #1 Text 0 File SCSIPTICommands.cpp, Line 616
LockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL

18:33:35 #2 PHASE 214 File dlgbrnst.cpp, Line 2066
Generation of disc structures started

18:33:35 #3 PHASE 215 File dlgbrnst.cpp, Line 2066
Generation of disc structures completed

18:33:35 #4 Text 0 File Burncd.cpp, Line 3605
Turn on Disc-At-Once, using DVD media

18:33:35 #5 Text 0 File DlgWaitCD.cpp, Line 334
[F: DVD-RAM GHA3N ] Last possible write address on media: 2295103
Last address to be written: 415193

18:33:35 #6 Text 0 File DlgWaitCD.cpp, Line 346
[F: DVD-RAM GHA3N ] Write in overburning mode: NO (enabled: CD)

18:33:35 #7 Text 0 File DlgWaitCD.cpp, Line 3034
Recorder: hp DVD-RAM GHA3N, Media type: DVD+R
Disc Manufacturer ID: , Media Type ID: , Product revision number: 1
Disc Application Code: 0, Extended Information Indicators: 7

18:33:35 #8 Text 0 File DlgWaitCD.cpp, Line 537
[F: DVD-RAM GHA3N ] >>> Protocol of DlgWaitCD activities: <<<
=========================================

18:33:35 #9 Text 0 File ThreadedTransferInterface.cpp, Line 878
Setup items (after recorder preparation)
0: TRM_DATA_MODE1 (2 - CD-ROM Mode 1, Joliet)
2 indices, index0 (150) not provided
original disc pos #0 + 415194 (415194) = #415194/92:15.69
not relocatable, disc pos for caching/writing not required/not required
-> TRM_DATA_MODE1, 2048, config 0, wanted index0 0 blocks, length 415194 blocks [F: hp DVD-RAM GHA3N]
--------------------------------------------------------------

18:33:35 #10 Text 0 File ThreadedTransferInterface.cpp, Line 1094
Prepare [F: hp DVD-RAM GHA3N] for write in CUE-sheet-DAO
DAO infos:
==========
MCN: ""
TOCType: 0x00; Session Closed, disc fixated
Tracks 1 to 1: Idx 0 Idx 1 Next Trk
1: TRM_DATA_MODE1, 2048/0x00, FilePos 0 0 850317312, ISRC ""
DAO layout:
===========
___Start_|____Track_|_Idx_|_CtrlAdr_|_____Size_|______NWA_|_RecDep__________
0 | lead-in | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 0 | 0x41 | 0 | 0 | 0x00
0 | 1 | 1 | 0x41 | 415194 | 415194 | 0x00
415194 | lead-out | 1 | 0x41 | 0 | 0 | 0x00
MediaType: DVD+R

18:33:35 #11 Text 0 File SCSIPTICommands.cpp, Line 403
SPTILockVolume - completed successfully for FSCTL_LOCK_VOLUME

18:33:35 #12 Text 0 File Burncd.cpp, Line 4467
Caching options: cache CDRom or Network-Yes, small files-Yes ( (F h)
Number of Layers: 1, Track Path: Parallel Track Path (PTP), Layer Type: recordable
Linear Density: 0,267 um/bit, Track Density: 0,74 um/track
Starting Physical Sector Number of Data Area: 30000 h (DVD-ROM, DVD-R/-RW, DVD+R/+RW)
End Physical Sector Number of Data Area: 26053F h
Data in Burst Cutting Area (BCA) does not exist
Disc Application Code: 0 / 0 h
Extended Information indicators: 7 h
Disc Manufacturer ID: RITEK...
Media type ID: F16
Product revision number: 1
Number of Physical format information bytes in use in ADIP up to byte 63: 56
Media Specific [16..783]:
00 00 07 52 49 54 45 4B - 00 00 00 46 31 36 01 38 ...RITEK...F16.8
23 54 37 12 02 50 6E 02 - 8C 68 16 16 0B 0B 0A 0A #T7..Pn..h......
01 1D 1E 0C 0C 12 12 01 - 00 00 00 00 00 00 00 00 ................
01 00 38 38 02 2D 62 1E - 08 2E 23 10 04 1E 1D 01 ..88.-b...#.....
00 00 02 2D 62 1E 08 2E - 23 10 04 1E 1D 01 00 00 ...-b...#.......
02 00 54 70 02 38 64 24 - 30 18 10 10 01 20 00 00 ..Tp.8d$0.......
00 00 02 48 60 2A 30 18 - 10 10 01 20 00 00 00 28 ...H`*0........(
03 00 54 E0 02 41 64 24 - 30 18 10 10 01 28 00 00 ..T..Ad$0....(..
00 00 02 AF 5B 3E 30 18 - 10 10 01 28 00 00 00 5A ....[>0....(...Z
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................
00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................

18:33:35 #19 Text 0 File DVDPlusRW.cpp, Line 637
Start write address at LBA 0
DVD high compatibility mode: Yes

18:33:35 #20 Text 0 File ThreadedTransfer.cpp, Line 273
Pipe memory size 83836800

18:33:39 #21 SPTI -1135 File SCSIPassThrough.cpp, Line 224
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1135)
CDB Data: 0x2A 00 00 00 00 20 00 00 20 00 00 00
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x0C
Sense Qual: 0x00
Sense Area: 0x71 00 03 00 00 00 00 0A 35 2D 03 0E 0C
Buffer x104c0080: Len x10000
0x22 00 20 00 00 00 00 00 00 20 1A 01 00 00 00 00
0x01 1A 70 0A 04 00 03 28 E4 02 00 00 01 00 00 01
0x01 00 22 00 1B 00 00 00 00 00 00 1B D2 02 00 00

18:33:39 #22 TRANSFER -20 File ThreadedTransfer.cpp, Line 1233
Could not perform Write

18:33:39 #23 CDR -1135 File Writer.cpp, Line 339
Write error
F: hp DVD-RAM GHA3N

18:33:40 #24 SPTI -1135 File SCSIPassThrough.cpp, Line 224
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1135)
CDB Data: 0x00 00 00 00 00 00 00 00 00 00 00 00
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x0C
Sense Qual: 0x00
Sense Area: 0x71 00 03 00 00 00 00 0A 35 2D 03 0E 0C

18:33:40 #25 PHASE 127 File dlgbrnst.cpp, Line 2066
Generating DVD high compatibility borders

18:33:42 #26 SPTI -1135 File SCSIPassThrough.cpp, Line 224
CdRom0: SCSIStatus(x02) WinError(0) NeroError(-1135)
CDB Data: 0x51 00 00 00 00 00 00 00 20 00 00 00
Sense Key: 0x03 (KEY_MEDIUM_ERROR)
Sense Code: 0x0C
Sense Qual: 0x00
Sense Area: 0x71 00 03 00 00 00 00 0A 35 2D 03 0E 0C
Buffer x00947940: Len x20

18:33:42 #27 Text 0 File DVDPlusRW.cpp, Line 901
EndDAO: Last written address 32

18:33:42 #28 CDR -1135 File WriterStatus.cpp, Line 315
Write error
F: hp DVD-RAM GHA3N

18:33:42 #29 TRANSFER -24 File ThreadedTransfer.cpp, Line 1233
Could not perform end of Disc-at-once

18:33:42 #30 Text 0 File DVDPlusDualLayer.cpp, Line 1462
SetDriveCaps: Set LAST LBA of layer 1 to 0

18:33:42 #31 PHASE 38 File dlgbrnst.cpp, Line 2066
Burn process failed at 16x (22,160 KB/s)

18:33:42 #32 Text 0 File SCSIPTICommands.cpp, Line 453
SPTIDismountVolume - completed successfully for FSCTL_DISMOUNT_VOLUME

18:33:42 #33 Text 0 File Cdrdrv.cpp, Line 12263
DriveLocker: UnLockVolume completed

18:33:42 #34 Text 0 File SCSIPTICommands.cpp, Line 616
UnLockMCN - completed sucessfully for IOCTL_STORAGE_MCN_CONTROL
1 person has
this question
+1
Reply