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Problem with Nero 2015 suite

I have a question. I'm writing from Poland.I had found and i have bought Nero Platinium 2015 Suite in Poland in Media Markt for money. I'm not alowed to do anything with my Nero suit. I had broken hDD few times. I had to instal my nero few times with Windows XP. What to do. I can't change my Os to 10 or 7. What to do .what is wrong with my serial numer. It'is about numer of activation .What does it mean for an end user (owner for rights for this serial numer). I can't do anything with my Nero Suite. Always i see windows numer of activations , conections to Nero server. I have paid a lot o money for this program in Poland. Why I'm not allowed to use Nero 2015
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