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Problems during menu's criation and stream's transcoding

I'm tryng to burn a blu-ray. While creating menus and transcoding streams, the image freezes.
The recording process continues normally, although with the image frozen.
At the end, the recording is complete whitout any error message.
But, when the blu-ray runs, only the audio plays normally.
The image remains locked, where it stopped during the process of menu creation and transcoding of streams.
I need help!

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