I’m Frustrated.

Re-installation of Software.

Hi,
Order number 83077402 Nero Platinum 2016.
My laptop has now completely died, and I have had to buy a new one. Can anybody please advise me how I can actually get into contact with Nero, as I want to see if they are able to send me re-installation instructions, and my Product Key.

Thanks very much.

Derek Bailey.

Thanks very much.

Derek Bailey.
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  • Hi Derek,
    For the serial number ...

    Customer Service:

    http://www.nero.com/enu/support/conta...

    Ask if they can find your serial number in their database using your email address as a search key.

    As for re-installing, you can use the "Trial" installer, once you have received your Nero serial number, entering that in will make the trial fully operational.

    http://www.nero.com/eng/downloads/

    NEW! Nero 2016 Platinum
    Top-Quality HD Multimedia Software! Established quality - now even better!

    Version Details (Nero2016-14.03.2016_stub_trial.exe)
    Release Date: Mon Mar 14 2016
    File Size: 2.91MB (3049784B)
    MD5 Checksum: deeaa0ff49d78bcb02f0800ca6e464ef

    NEW! Creative Content
    Creative content and templates for Nero 2016 Platinum & Classic and Nero Video 2016

    Version Details (Nero2016_ContentPack-17.0.00200.exe)
    Version: 17.0.00200
    Release Date: Mon Sep 21 2015
    File Size: 766.84MB (804086600B)
    MD5 Checksum: 91c1b9c10e6831c4ec3cbc1a0e432a90
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    Hi Lucky Phil,
    Thanks very much for your reply, and help.
    The issue is now sorted, and the software is now installed.
    Derek.
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