Recode not working on trial version

While waiting for my 2014 Platinum edition to arrive, I downloaded the trial version. Recode will not recode an mp4. It gives an error that there was a problem with h264. It then leads me to the site that would allow me to purchase the item that I did a few days ago. I can assume that recode is not fully functional in the trial version or that I have to buy some other product to make this feature work.
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