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I’m frustrated

reinstall Nero 9 on windows 10 activation failed

I have uninstalled Nero 9 from my old win 7 64 bit laptop. I installed it on my win 10 64 bit. I got the activation serial from the support team. It work for like a day, but it keeps on asking me to do the product activation. I was told that it is no longer support it, and to come here. Now I did install version 8, then 9 right after. Any ideas on how to fix this issue?
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