Reinstall previously bought Nero version on new computer
I have Nero 12 installed. Now I have bought a new computer and want it installed also on that, but when I log on to my Nero account I get the message that I have nothing to install. How can I get the Nero 12 I already purchased also on the new computer?
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I have the same problem. My computer crashed. I paid a lot of money for Nero and now have had it less than 2 years and cannot find how to re-download it. I have my information. My email has changed. I hope an answer is given here.
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Wolfgang Franke January 22, 2020 04:17It is very disappointed that I have to go through this being long standing customersEditDeleteRemove
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I have heard that you can use the previous versions "update download" to reinstall the software. You would need to have your serial number in order to do this.
You can't have more than one copy if you have a single licence, but if your PC/Laptop has had the old version removed due to formatting or some other bad event, my understanding is that you will be able to reinstall in this case.
Still you need to have the existing serial number at hand to enter into the registration once you download and install.
Try here :
http://www.nero.com/eng/downloads/pre...
At the bottom of the page, there is the green download button.
My understanding is that although it says "update", it can be used to install a fresh copy.
Again, you are only allowed to have one active copy of the software and you will need to know your old serial number/ licence number to do this.
I may be wrong, and perhaps someone who knows for sure can correct me? -
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Lucky_Phil is correct. for clarification, you can have it installed on more than one computer but you can only activate the patents on one computer.
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Call me crazy, but I have to say that it is a violation of the Nero license agreement to install a single user product on more than one computer whether or not patent activation is required.
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Hi CarolJoy and Torgny Låås,
Probably you get the message that there are no downloads available in your OnlineShop accounts. This could have two reasons:
1) You have purchased the Extended Download Service longer than a year ago.
The downloads are available for only 1 year, if you have purchased the Extended Download Service.
2) You haven ́t purchased the Extended Download Service. Then you can only download the product once from the Online Shop Account.
You have two options in this case:
1) Download the corresponding version available in our web site and install it using your serial number.
2) Contact TechSupport for a special download link: techsupport@nero.com
Please note that it is no violation to install a Nero on more than one computer, as long as it is being installed on only one computer at a time.
Best regards,
NeroUser- view 2 more comments
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Thanks.
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my present pa sward is difference to the one i entered first when i installed Nero 9 and 10 can not trace through my memory can it be changed now
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i have installation of Nero 9 and 10 both officially bought from Microsoft office Toronto Canada and Birmingham UK both officially installed in my Desktop
now i wish to remove one Nero 9 and and install it on my Laptop how can i do this -
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i have just installed Nero 9 on my laptop and wish to inform it is on the same name
but different email company with slight changes on id email that is g mail with different g mail id -
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yes K wick feature not working on my desktop Software Nero Multimedia Suite 10 on special offer dated June 4, 2010 PC EDITORS CHOICE
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i confirm Nero 9 is installed on my laptop OK
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Thanks for assisting i have installed Nero 9 on my laptop satisfactory now
left with my software Nero Multimedia Suite 10 on my Desktop computer which
is missing my K wick Feature which use to work before -
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Have you run the check for updates from the v10 Nero ControlCenter? Kwik Media has been replaced by Nero MediaHome.
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i hav not seen any information relating to the changes however i am going to check and let you know in my next message thanks
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Suddenly it says mfc100u.dll is missing. SFC /scannow validates fine, and I tried reinstalling C++ redist 2010, but I think MFC's are old libraries and are not backward compatible.
Nero BurnExpress 2
guess I'm down to using Windows to burn data-
Your problem is different than the one in this thread. Please start a new thread.
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You're problem is also different from this thread. Would you kindly start a new thread? Mention the version of Nero you need to reinstall.
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