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reinstallation invalid serial number nero burn express 2

i have a box edition of nero burn express 2 , my hard disk failed and have to reinstall it but i get a invalid serial number ?? i take it form the sleeve of the cd and it has 10 digit number whats wrong ? HELP really need this program fast for my work, try the sirte nero.com/keyredemption as mentionned but redirect to purchase site ????
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