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response email to my order doesnt allow me to download.

I purchased your $29.95 offer for Nero 2016 this weekend. The download in your email to me doesn't work. The purchase shows up on my bank account. my email address is manofsong@yahoo.com and my name is David Blaylock
phone 602-573-3921
This was the response I got when I ordered. Download buttons don't work.

Reference #93990845: Your order of Nero AG's products

To. manofsong@yahoo.com

Dear david blaylock,
Thank you for your order.
Your cleverbridge reference number: 93990845
Payment information
Your credit card (xxxxxxxxxxxxx8781) has been successfully authorized. Please note that the charge on your credit card will appear as "CBI*CLEVERBRIDGE INC."
Your products
Qty. Product name Delivery
1
Nero 2016 Platinum
download

Your serial number:

9066-82CE-9CAU-UXUA-68X3-29X6-76EH-TMUA

Nero 2016 Platinum

Download

File size: 257 MB.

Your download link is valid until 8/3/2016.
Note: The date specified for this download link does not affect the validity of your license.

Download

File size: 766 MB.

Your download link is valid until 8/3/2016.
Note: The date specified for this download link does not affect the validity of your license.

If you haven't installed Nero 2016 Platinum yet, just click on the download link to get a trial version, activate it with your personal serial number and use it without limitation.

If you need help activating Nero 2016 Platinum, please click here:
Nero Support
1 Music Recorder Premiumfor Nero 2016 Platinum. Listen to and record music from more than 100,000 radio stations worldwide! download

Now included – Music Recorder, the brand-new internet radio recorder:
Listen to your favorite songs and automatically record free MP3s from more than 100,000 live radio stations!

Your Music Recorder activation code:

5LP5R7E8J2Q76VJ

is there a way to email links to download the two programs i ;paid for?
manofsong@yahoo.com David Blaylock 602-573-3921
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  • I purchased your $29.95 offer for Nero 2016 this weekend. The download in your email to me doesn't work. The purchase shows up on my bank account. my email address is manofsong@yahoo.com and my name is David Blaylock
    phone 602-573-3921
    This was the response I got when I ordered. Download buttons don't work.

    Reference #93990845: Your order of Nero AG's products

    To. manofsong@yahoo.com

    Dear david blaylock,
    Thank you for your order.
    Your cleverbridge reference number: 93990845
    Payment information
    Your credit card (xxxxxxxxxxxxx8781) has been successfully authorized. Please note that the charge on your credit card will appear as "CBI*CLEVERBRIDGE INC."
    Your products
    Qty. Product name Delivery
    1
    Nero 2016 Platinum
    download

    Your serial number:

    9066-82CE-9CAU-UXUA-68X3-29X6-76EH-TMUA

    Nero 2016 Platinum

    Download

    File size: 257 MB.

    Your download link is valid until 8/3/2016.
    Note: The date specified for this download link does not affect the validity of your license.

    Download

    File size: 766 MB.

    Your download link is valid until 8/3/2016.
    Note: The date specified for this download link does not affect the validity of your license.

    If you haven't installed Nero 2016 Platinum yet, just click on the download link to get a trial version, activate it with your personal serial number and use it without limitation.

    If you need help activating Nero 2016 Platinum, please click here:
    Nero Support
    1 Music Recorder Premiumfor Nero 2016 Platinum. Listen to and record music from more than 100,000 radio stations worldwide! download

    Now included – Music Recorder, the brand-new internet radio recorder:
    Listen to your favorite songs and automatically record free MP3s from more than 100,000 live radio stations!

    Your Music Recorder activation code:

    5LP5R7E8J2Q76VJ

    is there a way to email links to download the two programs i ;paid for?
    manofsong@yahoo.com David Blaylock 602-573-3921
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  • Hi David,
    It is unwise to post the details you have on a public forum ... perhaps a Nero employee will delete this thread later to protect your details.

    In the meantime ...

    If you download the "Trial" versions of the software ... when you enter your serial number during the installation, they will become fully functional.

    All can be found to download from here for example:

    http://www.nero.com/eng/downloads/

    NEW! Nero 2016 Platinum
    Top-Quality HD Multimedia Software! Established quality - now even better!

    NEW! Creative Content
    Creative content and templates for Nero 2016 Platinum & Classic and Nero Video 2016

    NEW! Music Recorder Premium
    Listen to and record from more than
    100k radio stations world-wide.

    Click on the download buttons and fill in your email address to start downloading the installers.

    If your web browser is having an issue with the downloads ... perhaps try with a different one.

    Chrome; Firefox ... or IE ... whichever one does the best job.
  • (some HTML allowed)
    How does this make you feel?
    Add Image
    I'm

    e.g. happy, confident, thankful, excited indifferent, undecided, unconcerned kidding, amused, unsure, silly sad, anxious, confused, frustrated