Save Audio Track Not working.

Just downloaded Nero Burning ROM 2014 - the "Save Audio Track" function: 1. Shows a message that Gracenote Album Art is not available on my system, and, 2. When trying to save a track an "Unspecified error" message appears. It also tell me that a track with the same name exits, which it does not.
I've tried re-installing. but no difference. Any suggestions?
OS: Windows 7 Home Premium 64-bit.
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