SecurdiscViewer not showing any files when recipient runs disk

I have installed Nero 2014 Burn on my computer. When I burn a Securdisc for data and password protect it, the recipient doesn't have any files when they open the NeroSecurDiscViewer window. Why is this happening to others that don't have the NERO software installed on their computers? I know secure disc is supposed to be on the cd but the files aren't appearing now
1 person has
this problem