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Serial Number activation of Trial Version

I originally downloaded a Trial version of Nero 2016 and thought I had to purchase the product in order to activate it. I paid for and downloaded a new copy but when I installed it I received Error 2732. Directory Manager not initialized.
Unable to work around that Error I deleted my paid copy and inserted the Serial Number of the paid copy into the trial copy. Now neither works. It looks as though I need another paid copy downloaded but can't see paying twice for the same product. My fault, but I need help.
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