I first tried to install the Nero 12 Content pack. It failed with a 1603 error. I tried disabling my antivirus but that didn't help. The log file disappeared to where I can't find it but I can recreate it if it would help. Then, as an alternate approach, I tried to update the individual packages starting with Nero Burning ROM 12. I got to the Serial Number Entry dialog and entered my serial number (101A- beginning number) and got the following response: The serial number you have entered is a valid Nero serial, but is not valid for this application. "The heck it isn't" was what I yelled at my computer but 'heck' isn't what I said. Does this really need to be this hard?
Excuse me if I seem a little perturbed at the moment but losing an afternoon on this isn't what I had in mind. Could someone please just help me get to the point that all my Nero 12 apps are up to date? I'm sure I'm not at the moment because when I started one, it told me there was an update available. It was at that point that I decided to do a check and make sure everything was up to date. Thank you.
-Rocky
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How are you trying to update the packages individually? If you go here-
http://www.nero.com/enu/downloads/pre...
the download will have all the updates already included.
I suggest uninstalling v12 and then running that installation file by first right clicking on it and selecting "run as administrator."
Then try the content pack. -
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That seems to be doing the trick. The recommended installs in sequence are happening as I write this. I had been trying to install the updates of the individual packages from Nero 12 updates page at:
http://www.nero.com/enu/downloads/pre...
The recommended process seems to work better but I'm not sure why a full uninstall/reinstall would be required. No matter. As long as this works, I'm good. Thanks for the help.
-Rocky -
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The method of updating you chose is unique. Never heard of anyone trying to update a suite that way.
Sometimes, one can install over an existing installation and sometimes, one can't for various reasons. I thought it would help you avoid problems.
In any case, I assume everything went well.
Enjoy! -
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I am also trying to update my Nero 12 Platinum software. Using the provided link from above it is asking for a serial of 901A- or a 101A- .
https://www.nero.com/enu/downloads/previous-versions/download-nero12-free-update.php?vlang=us
My serial starts with a 101E- ...... Will the upgrade work?
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What I was getting at was it appears to be two different download locations, but each download (Standard and Platinum) seem to have the same size download.
When I ran the standard installer over the weekend it did update the Nero Recode product but that seems to be included in both products.
I've gotten Nero Recode updated to 12.5 so that was step1 in troubleshooting an issue I'm having. I'll start a new post about my issue. -
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Thomas,
As you have noticed, the downloads are identical. Adding a standard version serial number enables a subset of the platinum version features. The confusing thing about the comparison chart is that the apps have identical names but differing features enabled. For example, "Nero Video" is listed for Platinum and Standard, but in a standard suite, many features are not enabled. -
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