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I’m Frustrated

Stashimi fails to start - error Audials has stopped working

Installed Nero Platinum an hour ago 30 Dec 2015, and continued the process of loading the included Apps and upgrades. 1st one fails. Following Nero instructions to activate Premium Stashimi content, I started Nero and selected the Stashimi applet to get to the "Upgrade Now!" button but Stashimi appears to load and the main splash screen with the upgrade button appears but within seconds an error box opens with the following content:
Audials has stopped working

A problem caused the program to stop working correctly.
Windows will close the program and notify you if a solution is available.

Tried to launch again with the same results.
Restarted Windows 10 (Version 1511 OS Build 10586.36) and re-launched
applet with same results.
4 people have
this problem