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I’m frustrated

suite 10

I recently had Suite 10 on my old computer, that crashed. I now have another computer, Windows 7, and am trying to install my disc I used for installation on old computer on new computer. It will not accept my ID #.
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  • Hi Rick,
    The serial number for Nero 10 should be 39 characters long including the hyphens.

    Have you made sure there are no typo mistakes ... such as putting in the letter "O" instead of a zero for example?

    On the other hand, if you are receiving a message that the software has been installed on too many computers or is still active on another computer ...

    You might need to send an email to:

    including the serial number details and request a serial number reset / activation.
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