Nero platinum will not play .tts files unless they are renamed .ts , and when they are converted to mp4 with recode the video and voices are out of sync ,is there a fix ?
This problem is not isolated but happens every time .
The problem does not occur when using freeware converters.
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Hi Barry, we are currently investigating Audio Video out of sync issues. Would it be possible for you to provide us with a link for one of the file where the issue happens? You can use a free www.nerobackitup.com account to upload and create a link. This would be great.
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Has anyone fixed sync problems in nero as this has been a continual problem
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I tried playing the file you provided in VLC Player, Nero ShowTime (v5.4.27 from Nero 9) and Nero MediaHome. The audio/video was very slightly out of sync in the middle of the clip in Nero MediaHome but wasn't noticeable in VLC and Nero ShowTime.
Hopefully, Since5.5 will respond. -
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Hi Barry, Sorry! I have overlooked your response before. Could you please also provide the source TS file. So we could check if we have been able to eliminate the root cause in the meantime. This would be great.
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Will upload to backup.
Also the topic of AMD and Nero Video/Recode crashing I have Win 10 and AMD Radeon HD7800 with latest drivers and renamed the file as suggested to.BAC and all worked as normal.Also renamed the said file back to original .dll ,uninstalled Raptr and so far all working as normal as well.
Regards Barry-
Are you saying that you're no longer getting sync problems after making those changes to your system?
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